Summary
Overview
Work History
Education
Skills
Timeline
Generic

McKenna` Hedtke

Kimberly

Summary

Friendly and reliable with positive attitude and excellent customer service skills. Proven ability to enhance customer experiences through effective communication and conflict resolution. Skilled in cash handling and inventory management, consistently ensuring accuracy and efficiency while fostering positive relationships to drive repeat business. Offering strong communication and organizational skills and eager to learn. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction. I am looking to re-direct my career towards the medical industry with a specific interest in Nursing going forward.

Overview

6
6
years of professional experience

Work History

Cashier/Server

Chicken Salad Chick
07.2024 - 02.2025
  • Processed customer transactions efficiently using point-of-sale system.
  • Maintained accurate cash drawer by performing regular reconciliations.
  • Provided excellent customer service, addressing inquiries and resolving issues promptly.
  • Assisted in inventory management by restocking supplies as needed.
  • Promoted daily specials and upsold menu items to enhance customer experience.
  • Collaborated with team members to ensure smooth daily operations.
  • Adhered to food safety standards while handling cash and food items.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.

Dance Instructor

Encore Dance Academy
07.2019 - 05.2022
  • Developed engaging dance lesson plans for various skill levels.
  • Instructed students in diverse dance styles, enhancing their technique and performance.
  • Adapted teaching methods to accommodate different learning styles and abilities.
  • Organized and executed student showcases to demonstrate progress and talent.
  • Collaborated with colleagues to create a supportive learning environment.
  • Provided constructive feedback to students, fostering improvement and confidence.
  • Communicated with students and parents to resolve issues and answer questions.
  • Motivated and encouraged students to practice dance routines to work toward set goals.
  • Provided constructive corrections to encourage students to learn steps and improve dancing.
  • Monitored student behavior to identify potential issues and address problems appropriately.

Education

Bachelor of Science - Major in Psychology & Minor in Dance/Arts

University of Alabama
Tuscaloosa, AL
05-2028

High School Diploma -

Kimberly High School
Kimberly, WI
05-2022

Skills

  • Customer service expertise
  • Strong work ethic
  • Patience and empathy
  • Effective time management
  • Cash handling
  • Cleaning and sanitizing
  • Collaborative teamwork
  • Strong customer service skills
  • Reliability and punctuality
  • Customer relations
  • Written and verbal communication
  • Professionalism and courtesy
  • Conflict resolution
  • Issue resolution
  • Guest inquiries
  • Attention to detail

Timeline

Cashier/Server

Chicken Salad Chick
07.2024 - 02.2025

Dance Instructor

Encore Dance Academy
07.2019 - 05.2022

Bachelor of Science - Major in Psychology & Minor in Dance/Arts

University of Alabama

High School Diploma -

Kimberly High School

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