Yulanda Cervantes
Bakersfield,CA
Summary
Dynamic professional with a strong background in customer service from Big Mike's Ragin Barbeque, where I enhanced operational efficiency and trained new staff. Proven ability to multitask and collaborate effectively, ensuring exceptional guest experiences. Skilled in preparing instructional materials as a Teacher Assistant, fostering student engagement and progress.
Overview
7
7
years of professional experience
Work History
Waitress
Big Mike's Ragin Barbeque
03.2022 - Current
- Delivered exceptional customer service, ensuring positive dining experiences and repeat business.
- Managed order accuracy and timely delivery, enhancing overall operational efficiency.
- Trained new staff on menu offerings and service protocols to maintain high standards.
- Assisted in maintaining cleanliness and organization of dining area for optimal guest satisfaction.
Teacher Assistant
Panama Buena Vista School District
04.2018 - Current
- Supported classroom activities by preparing instructional materials and resources.
- Assisted educators in implementing lesson plans and managing classroom behavior.
- Facilitated small group instruction to enhance student engagement and understanding.
- Collaborated with teaching staff to assess student progress and adapt strategies accordingly.
Education
Associate of Arts - Liberal Arts
Los Angeles Pacific University
300 N Lone Hill Ave San Dimas,Ca 9177308-2026
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
Timeline
Waitress
Big Mike's Ragin Barbeque
03.2022 - Current
Teacher Assistant
Panama Buena Vista School District
04.2018 - Current
Associate of Arts - Liberal Arts
Los Angeles Pacific University
Similar Profiles
Meagan JohnsonMeagan Johnson
Cashier/Food Preparation Worker at Mike's BarbequeCashier/Food Preparation Worker at Mike's Barbeque
SRIDHAR PALSRIDHAR PAL
Human Resource Manager at The Big Barbeque Group of Restaurant in BangaloreHuman Resource Manager at The Big Barbeque Group of Restaurant in Bangalore
Allison PrestonAllison Preston
Waitress at Big Mike's SteakhouseWaitress at Big Mike's Steakhouse
Lawrence LopezLawrence Lopez
Volunteer at VitaVolunteer at Vita
Jillian HaberkernJillian Haberkern
Office Clerk at United Refrigeration and Air ConditioningOffice Clerk at United Refrigeration and Air Conditioning