Yulandera Wells

· Authorized and validated high-value transactions, ensuring compliance and accuracy to safeguard financial integrity.

· Reviewed complex account activities to identify and mitigate risks, maintaining operational integrity and reliability.

· Resolved escalated issues and facilitated process improvements, enhancing collaboration and efficiency across teams.

· Delivered claims-related customer support, resolving issues to enhance customer satisfaction.

· Coordinated documentation and claim status updates, ensuring compliance with SLAs.

· Maintained accurate records in internal claims systems, supporting efficient claims processing.

· Reviewed import/export documents for accuracy and compliance with regulations to facilitate smooth processing.

· Calculated duties, taxes, and tariffs for international shipments to ensure accurate billing and compliance.

· Supported customs clearance processes to minimize delays and maintain regulatory compliance.

· Monitored operations and resolved service issues to ensure uninterrupted service.

· Coordinated daily routes and schedules, enhancing operational efficiency.

· Maintained records and facilitated route planning to support cost reduction initiatives.