Hi, I’m
Yulaunda Fenwick
Capitol Heights,MD
Summary
Experienced Office Automation Clerk with 17 years of dedicated service in the Federal Government. Strong work ethic and proficient in efficiently gathering and organizing requested data, converting documents into desired formats, and following office automation procedures. Excels in both external and internal communication. Highly organized Administrative Assistant known for exceptional customer service in fast-paced settings. Meticulous attention to detail and strong decision-making abilities enable effective management of multiple concurrent tasks. Self-motivated and capable of performing effectively in independent or team environments.
Overview
22
years of professional experience
Work History
National Institute of Standards and Technology, NIST
Administrative Clerk
2023.08 - Current (1 year & 1 month)
Job overview
- Provide administrative support to the Branch Chief, Deputy Branch Chief and Clinical and Scientific Manager during execution of day-to-day functions, planning and implementation of projects, including setting priorities, managing assigned tasks, monitoring project status, reviewing deliverables, and providing status updates.
- Takes assignments from the Administrative Officer in the form of personnel packages, travel support requests, pay and security access systems, and FTE/non-FTE related actions for the branch.
Assists with purchase requests and regulatory compliance for the clinical and basic science sections. - Provides administrative support to the branch's academic programs: residency and fellowships.
- Coordinate, plan, prepare and edit documents for submission related to Branch Chief's professional activities, such as boards and committees.
- Maintains supervisor's daily calendar, making appointments, arranging conferences and meetings without specific prior approval based on knowledge of the supervisor's schedule.
- Coordinate the planning of scientific meetings, including communications with distinguished lecturers, invited guests and participants, registration and meeting logistics.
- Plan, coordinate and comprehensively handle logistics for Branch Chief's domestic and international travel, including outside activities and sponsored travel.
- Maintain databases for tracking, analyzing and reporting of all activities including, professional activities, travel, and project management.
Follow up on all assigned projects and correspondence to ensure that timely completion of tasks and/or deadlines is met. - Obtain information and data for Branch Chief; review and summarize materials and data. Gather and coordinate information for review, conduct data entry and file maintenance, edit and or prepare text, data and charts as needed.
- Prepare a variety of documents to include, but not limited to letters, memorandums and any other assigned material, (reports, schedules, agendas, manuscripts, abstracts, graphs etc.); obtain clearances as needed.
- Prepares and gathers material for use in reports, presentations and speeches of the supervisor. This includes maintaining a file of visual aids for use in presentations and making all arrangements for the presentations.
- Receives all visitors and telephone calls to the supervisor. Screens calls by determining the nature and purpose of the call referring calls not requiring the supervisor's attention to other staff members or handling the matter personally. When calls must be referred to the supervisor the incumbent furnishes the supervisor with information readily obtainable to aid in the discussion.
- Controls all correspondence. Receives all incoming unclassified mail for the supervisor and maintains a daily log of all official mail. Follows up on incoming mail to ensure timely and appropriate action. Reviews all outgoing correspondence for neatness, accuracy, adherence to established format and adherence to the supervisor's policies. Drafts correspondence such as routine official correspondence, social and personal acknowledgments, congratulatory letters, acceptance letters and routine office reports.
- Assist staff with other clerical and administrative tasks as necessary
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Helped maintain a positive office atmosphere with proactive conflict resolution and team-building efforts.
U.S. Census Bureau
Administrative Assistant• Office Automation Clerk
2005.03 - 2023.08 (18 years & 5 months)
Job overview
- Interacts with customers and staff using professional, courteous interpersonal skills to provide optimum service
- Ensures proper care of sensitive documents, including following procedures for mailings, handling, transmitting and communicating these documents
- Establishes, maintains, and oversees filing system and records for the department to ensure compliance with Authority guidelines and best practices
- Meets deadlines for generating reports, letters, memoranda and other assorted documents required to support the department
- Develops and maintains calendars, provides phone coverage, opens, sorts, and distributes mail and e-mails
- Handles travel arrangements for managers in the department, providing administration of departmental travel budget
- Prepares agendas and advisory memos to assure logistical support for assigned areas of responsibility, allowing comprehensive departmental planning
Compiles and analyzes information for inclusion in reports or presentation materials to provide essential information to the department - Engages in more complex duties to include database management for analysis, budgets, data entry and report preparation.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Pentagon
Executive Assistant• Security Office Manager
2003.01 - 2008.02 (5 years & 1 month)
Job overview
- Prepared executive correspondence, proposals, memorandums and forms for Director and Deputy Director of Information Technology Management Support Services
- Coordinated with Office of Security to ensure indoctrination, refresher, threat, courier, foreign travel and termination briefings are conducted on employees
Screened and directed messages to appropriate staff members and greeted visitors - Report all security incidents or violations to Office of Security and serve as the point of contact for my component on the status of ongoing preliminary inquiries and or formal investigations
- Maintained director calendar of events, meeting and high-ranking visiting officials
- Served as time attendance contact person for the whole staff
- Assisted Deputy Director in preparation of statistical reports
- Assisted interns with orientation including badge access, setting up their computer accounts and phone lines
- Developed industry contact list for various marketing cooperators
- Made logistical arrangements including room set up, audiovisual equipment recording equipment for meeting and conferences
- Organized and maintained office files and records
- Organization
Strong organizational skills to keep workspace and the office manage in order - Communication is a crucial skill to have when performing administrative tasks
Having strong teamwork skills can help you when collaborating on administrative projects, developing a new process, communicating and putting a new process into place or delegating tasks - In administration, it is common to answer questions for others or perform certain tasks that others are unable to do themselves
- Responsibility
Tasks related to administration are often important to keeping a business running efficiently
Education
Strayer University Washington, DC
University Overview
Skills
- Record Sorting and Filing
- Office Supplies and Inventory
- Office Automation
- Business Correspondence
- Travel Accommodations
- Administrative Duties
- Office Supply Management
- Clerical Support
- Records Management Software
- Human Resources Department Processes
- Office Meetings
- Service Quality
- Client Satisfaction
- Employee Timesheet Processing
- Government Forms
- Business Documentation
Security Clearance
Security Clearance
Public Trust
Timeline
Administrative Clerk
National Institute of Standards and Technology, NIST
2023.08 - Current (1 year & 1 month)
Administrative Assistant• Office Automation Clerk
U.S. Census Bureau
2005.03 - 2023.08 (18 years & 5 months)
Executive Assistant• Security Office Manager
Pentagon
2003.01 - 2008.02 (5 years & 1 month)
Strayer University
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