Yuleidy Aldana
Nashville,TN
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success.
Diplomatic and friendly with proven commitment to employee training.
Worker bringing necessary experience and knowledge to tackle any operational demand.
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cooper General Global Services
Acme Technical Services
12.2021 - Current
- Produced training materials and gathered resources to equip team members with learning opportunities, documented training and progress on database to enable tracking
- Taught new team members correct procedures for all areas of operations and maintained update the trainings to workers.
- Liaised with other departments to coordinate training activities and resolve any issues or concerns.
Insurance Sales Agent
Fuerza Latina Insurance
03.2021 - 09.2021
- Generated quotes and proposals for clients to match individual needs and followed with interested clients to close sales.
- Cultivated relationships with clients to identify and meet insurance needs and provided comprehensive product knowledge and guidance on selection.
- Contacted customers to discuss past-due accounts and payment plans, responded to customer inquiries, provided detailed account information and maintained accurate records of customer.
Cashier
Linbar Supermarket
08.2020 - 02.2021
- Greeted customers entering store and responded promptly to needs. Helped customers complete purchases, locate item.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Bachelor of Science - Accounting
Universidad Santa Maria
Caracas - Venezuela12.2014
Skills
- Data Backups
- Testing Protocols
- Incident Response
- Monitoring Processes
Certification
- Certified of Completed Ventures Level 2, The Branch of Nashville - 29 Th Day of July, 2023
- Certified of Completion Surviving an Active Shooter Using ALIVE, Active Shooter Survival Plan (ALIVE) - Mach 15,2023
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Cooper General Global Services
Acme Technical Services
12.2021 - Current
Insurance Sales Agent
Fuerza Latina Insurance
03.2021 - 09.2021
Cashier
Linbar Supermarket
08.2020 - 02.2021
Bachelor of Science - Accounting
Universidad Santa Maria
- Certified of Completed Ventures Level 2, The Branch of Nashville - 29 Th Day of July, 2023
- Certified of Completion Surviving an Active Shooter Using ALIVE, Active Shooter Survival Plan (ALIVE) - Mach 15,2023
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