Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yulia Alvarez

Miami,FL

Summary

Organized Coordinator focused on boosting customer satisfaction and service quality. Familiar with documentation, reporting and compliance requirements. Skilled in managing employee documentation and maintaining files and records.

Resourceful professional in administrative management known for high productivity and efficient task completion. Possess specialized skills in workflow coordination, staff supervision, and process improvement. Excel in communication, leadership, and problem-solving to enhance team performance and achieve organizational goals.

Overview

10
10
years of professional experience
2017
2017
years of post-secondary education

Work History

Hr credential coordinator

Sanz consolidation
Miami, Fl
08.2025 - Current
  • Coordinated project timelines and resources across multiple departments.
  • Developed and maintained effective communication channels among team members.
  • Assisted in the planning and execution of team meetings and events.
  • Managed day-to-day operations of the department including scheduling tasks and assigning duties.
  • Recruited, interviewed and selected employees to fill vacant roles.
  • Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.

Non-Emergency Dispatcher

Advanced Medical Transport
Miami, FL
06.2023 - 08.2025
  • Coordinated transportation schedules for non-emergency medical appointments.
  • Communicated with healthcare providers to confirm patient pick-up details.
  • Managed incoming calls to dispatch vehicles efficiently and timely.
  • Utilized dispatch software to track vehicle locations and status updates.
  • Collaborated with drivers to address route changes and delays promptly.
  • Provided pre-arrival instructions to callers regarding medical emergencies such as childbirth or heart attack symptoms.

Costumer advocate

LogistiCare
Miami, FL
05.2018 - 04.2023
  • Provided exceptional customer support for transportation services at LogistiCare.
  • Addressed client inquiries and resolved issues promptly and efficiently.
  • Coordinated with healthcare providers to ensure timely patient transportation.
  • Managed scheduling conflicts to optimize vehicle utilization and service quality.

Shift Manager

Vicky Bakery
Miami, FL
02.2016 - 02.2018
  • Supervised daily operations and ensured compliance with safety protocols.
  • Coordinated staff schedules to maintain optimal coverage during shifts.
  • Trained new employees on company policies and operational procedures.
  • Maintained a clean and organized work environment for staff and customers.

Education

Hialeah Gardens High School
Miami, FL

Skills

  • Project coordination
  • Dispatch operations
  • Scheduling management
  • Recruitment processes
  • Effective communication

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Hr credential coordinator

Sanz consolidation
08.2025 - Current

Non-Emergency Dispatcher

Advanced Medical Transport
06.2023 - 08.2025

Costumer advocate

LogistiCare
05.2018 - 04.2023

Shift Manager

Vicky Bakery
02.2016 - 02.2018

Hialeah Gardens High School
Yulia Alvarez