Yulia Gavryushina
Los Angeles,Ca
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Fairmont Plaza Hotel
09.2021 - Current
- Serving and multitasking through lunch/dinner shifts
- Cocktailing in busy upscale lobby lounge environment
Marketing Manager
Self Employed Web
01.2021 - Current
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Managed social media accounts for optimal audience engagement and increased online presence.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
- Collaborated with cross-functional teams to ensure consistent branding across all company touchpoints and communications channels.
- Boosted sales performance through the creation of engaging promotional materials and targeted advertising strategies.
- Increased brand awareness by developing and implementing strategic marketing campaigns.
Intercontinental Hotel & Resort
02.2014 - 03.2020
- Hosting guests and delivering excellent customer service experience
- Serving and multitasking through lunch/dinner shifts
- Cocktailing in busy upscale lobby lounge environment
Front Desk
Intercontinental Hotel & Resort
02.2013 - 01.2014
- Concierge attending guest with their stays
- Handling reservations on a large volume of customers
- Customer Service interacting with high profile guests
1810 Argentinean Grill
01.2012 - 02.2013
- Greeting regular clients and overseeing reservations
- Taking care of customers and fullfilling their dining expectations
- Attend to wine seminars and restaurant trainings
Crabbie Diks Seafood House
07.2010 - 12.2011
- Hosting and Serving, Providing excellent dining service experience
- Assisting Manager in daily restaurant operations
Education
Certificate - Online Marketing
Google Marketing Course
Los Angeles, CA01-2021
Bachelor of Science - Financial Analysis
Penza University
Penza,Russia06-2012
High School Diploma -
Penza High School
Penza,Russia05-2008
Skills
- Customer service
- Problem-solving
- Teamwork and collaboration
- Time management
- Friendly, positive attitude
- Flexible and adaptable
- Attention to detail
- Critical thinking
- Excellent communication
- Computer skills
- Organizational skills
- Calm under pressure
- Active listening
- Problem resolution
Certification
- ServSafe Food Handler's Certification
- Google IT Support Professional Certificate
- [State] Driver's License
Languages
Spanish
Limited Working
English
Full Professional
Russian
Native or Bilingual
Timeline
Fairmont Plaza Hotel
09.2021 - Current
Marketing Manager
Self Employed Web
01.2021 - Current
Intercontinental Hotel & Resort
02.2014 - 03.2020
Front Desk
Intercontinental Hotel & Resort
02.2013 - 01.2014
1810 Argentinean Grill
01.2012 - 02.2013
Crabbie Diks Seafood House
07.2010 - 12.2011
- ServSafe Food Handler's Certification
- Google IT Support Professional Certificate
- [State] Driver's License
Certificate - Online Marketing
Google Marketing Course
Bachelor of Science - Financial Analysis
Penza University
High School Diploma -
Penza High School
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