Yuliana Ayungua

Hot Dog On A Stick

09.2021 - Current

Completed store opening and closing procedures and balanced tills.
Trained new employees and delegated daily tasks and responsibilities.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Trained and mentored new employees to maximize team performance.
Kept employees operating productively and working on task to meet business and customer needs.
Helped store management meet standards of service and quality in daily operations.
Maintained safe working environment by observing safety procedures, policies and regulations.
Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
Completed cash and credit card transactions accurately using POS software.
Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Completed daily financial activities and prepared weekly reports for management to inform decision-making.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.