Yuliana De La Garza

Performed diagnostic tests such as …

• Visual field testing
• Corneal topography
• Optical coherence tomography (OCT)
• Retinal imaging

Assisted ophthalmologists in conducting comprehensive eye examinations like

• Visual acuity tests
• Tonometry
• Manifest refractions
• Consent patients for procedures by explaining the process and ensuring their comfort
• Ensured compliance with infection control protocols during all clinical procedures to maintain a safe environment for both staff and patients
• Maintained a clean and organized examination room, ensuring all equipment is properly sterilized and functioning correctly
• Ensured patient confidentiality by adhering to HIPAA regulations during all interactions and handling of medical records

• Maintained a clean and organized workspace for optimal productivity and safety.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
• Handled customer complaints professionally, resolving issues promptly to ensure satisfaction

• Assisted with hiring, training and mentoring new staff members.
• Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
• Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally.

• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Learned all required tasks quickly to maximize performance.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Contributed to team success by completing jobs quickly and accurately.
• Worked different stations to provide optimal coverage and meet production goals.