Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

YULIANA GASCA

Irving,Texas

Summary

Upselling strategies Product demonstrations Promotional expertise Merchandising Customer service experience Sales closing Strategy development Customer assistance. Multitasking Friendly Sales Advisor knowledgeable about Technology products and skilled at connecting customers with solutions. Adept at listening to needs and conveying information.

I love working with customers, but am always looking for a challenge.

Overview

2
2
years of professional experience

Work History

Sales Advisor

Best Buy
11.2021 - 03.2023
  • Increased sales by offering advice on purchases and promoting additional products.
  • Listened to customer details and offered matching solutions to meet wide range of requirements.
  • Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
  • Demonstrated features, answered questions and offered solutions.
  • Scheduled appointments and managed master calendar.
  • Trained and mentored new sales representatives.
  • Managed customer accounts to secure customer satisfaction and repeat business.

Package Handler

FedEx
06.2021 - 10.2021
  • Followed safety regulations to maintain safe work environment.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Followed verbal and written instructions to properly move and ship products.
  • Collaborated with other package handlers to provide prompt and accurate delivery of orders.
  • Stored and secured packages in designated areas to prevent damage and theft.
  • Maintained clean, orderly work environment free of hazards.

Education

Expected - Fine Arts

Texas Woman's University
Denton, TX
05.2026

High School Diploma -

Jack E Singley Academy
Irving, TX
06.2020

Skills

  • Communication
  • Critical thinking
  • Decision-making
  • Used active listening and relationship-building skills to assess customer needs
  • Build rapport and connect with viable solutions
  • Microsoft Office
  • Team building
  • Reliable & trustworthy
  • People skills
  • Computer skills
  • Answered requests and concerns with friendly and knowledgeable service
  • Stayed up-to-date on latest trends in sales promotions, product updates and
  • Set up appointments and maintained organized calendar
  • Monitored customer order process and addressed customer issues
  • Fostered relationships with customers to expand customer base and retain
  • Identified customer needs to deliver relevant product solutions and promotions
  • And meet target budgets
  • Followed-up with clients after installations to assess quality service and
  • Customer satisfaction
  • Assisted in loading delivery trucks with prepared packages
  • Loaded completed orders on pallets according to delivery numbers
  • Operated power tools and special machinery to move, pick up and store
  • Disposed of debris and hazardous materials properly to avoid contamination

Languages

Spanish
Native or Bilingual

Additional Information

I am currently also employed at Irving ISD as a Guest Educator, subbing for teachers. I do it in order to get experience for my future career which will be teaching. However, I only do this twice every month just to keep the connection with my kids.

Timeline

Sales Advisor

Best Buy
11.2021 - 03.2023

Package Handler

FedEx
06.2021 - 10.2021

Expected - Fine Arts

Texas Woman's University

High School Diploma -

Jack E Singley Academy

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YULIANA GASCA