YULIANA SALDARRIAGA
Miami Beach,NY
Summary
Proven to enhance customer satisfaction and sales at Acento Latin Kitchen & Bar through meticulous attention to detail and a friendly, positive demeanor. Fluent in Spanish and English, excelling in team collaboration and customer service, consistently ensuring high-quality dining experiences. Achieved significant improvement in meal service efficiency and patron engagement.
Overview
10
10
years of professional experience
Work History
Waitress Trainee
Acento Latin Kitchen & Bar
Queens, NY
07.2020 - 11.2020
- Verified that all dishes served met quality expectations.
- Filled condiments and napkin containers during slack periods.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Ensured dining areas were clean and set up for each shift according to established standards.
- Responded promptly to customer inquiries about menu items, ingredients, and prices.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Provided excellent customer service during meal times.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
Waitress Trainee
Pollos A La Brasa Mario
Queens, NY
07.2010 - 11.2016
- Verified that all dishes served met quality expectations.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Responded promptly to customer inquiries about menu items, ingredients, and prices.
- Ensured dining areas were clean and set up for each shift according to established standards.
- Informed customers of daily specials and menu changes.
- Provided excellent customer service during meal times.
Education
Some College (No Degree) -
LaGuardia Community College
Long Island City, NYSkills
- Attention to detail
- Physical stamina
- Friendly, positive attitude
- Bilingual in Spanish and English
- Customer service
- Team collaboration
Timeline
Waitress Trainee
Acento Latin Kitchen & Bar
07.2020 - 11.2020
Waitress Trainee
Pollos A La Brasa Mario
07.2010 - 11.2016
Some College (No Degree) -
LaGuardia Community College
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