Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yuliana Sanchez

Summary

Dynamic team leader with a proven track record at Panera Bread, excelling in team motivation and performance improvement. Skilled in coaching and mentoring, I foster collaboration and inclusivity, enhancing team dynamics. Recognized for elevating customer satisfaction through effective problem-solving and staff training, driving operational success in fast-paced environments.

Professional leader ready to drive team success and exceed objectives. Proven track record in team collaboration, strategic planning, and problem-solving. Known for strong communication skills, adaptability, and reliability. Equipped to foster productive and positive work environment while meeting changing demands.

Overview

10
10
years of professional experience

Work History

Team Leader

Panera Bread
02.2025 - Current
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.

Crew Member

Macdonals
01.2024 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Trained new team members on procedures, customer service, and sales techniques.

Assistant Manager

Walmart
01.2016 - 01.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.

Education

GED -

Royal High School
Simi Valley, CA
06-2016

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Team motivation
  • Staff training
  • Work Planning and Prioritization
  • Goal setting
  • Safety
  • Safety processes and procedures
  • Staff education and training
  • Team building
  • Team supervision
  • People management
  • Coaching and mentoring
  • Performance improvement
  • Overseeing daily activities
  • Mentoring
  • Leading team meetings
  • Cash handling
  • Complaint resolution
  • Shift scheduling
  • Evaluating employee work
  • Onboarding and orientation
  • Account management
  • Employee training
  • Leadership

Languages

English

Timeline

Team Leader

Panera Bread
02.2025 - Current

Crew Member

Macdonals
01.2024 - Current

Assistant Manager

Walmart
01.2016 - 01.2024

GED -

Royal High School

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Yuliana Sanchez