Yuliet Rodriguez
TAMPA
Summary
Proficient in coordinating projects and resolving client issues efficiently. Known for strong analytical skills and customer feedback analysis, contributing significantly to account performance and client satisfaction.
Overview
19
19
years of professional experience
3
3
Certifications
Work History
Senior Account Manager
Plan Services
Tampa
11.2016 - 03.2026
- Cultivated client relationships to enhance satisfaction and drive retention.
- Developed account strategies to align with client objectives.
- Provided training and support to junior account staff members.
- Facilitated communication between clients and service teams effectively.
- Addressed client issues promptly, upholding high customer service standards.
- Gathered feedback from clients regarding product quality and overall satisfaction levels.
- Managed multiple accounts, consistently achieving and surpassing performance goals.
- Coordinated project timelines and deliverables with internal teams.
- Managed key account relationships, ensuring customer loyalty and retention.
Pre school Teacher
Land of Learning Academy
Tampa
06.2007 - 10.2016
- Organized daily activities fostering creativity and learning in young children.
- Developed engaging, age-appropriate lesson plans aligned with early childhood education standards to promote holistic learning.
- Implemented positive behavior management techniques, fostering social development and enhancing classroom interactions.
- Collaborated with parents to enhance children's learning experiences and proactively address concerns.
- Maintained a safe and engaging classroom environment for diverse learners.
- Facilitated group activities promoting teamwork and communication skills among students.
- Assessed children's progress and tailored instruction to meet individual needs.
- Participated in ongoing professional development to enhance teaching strategies and skills.
- Taught children foundational skills in colors, shapes and letters.
- Established positive relationships with parents and guardians by regularly communicating student progress.
- Conducted classroom activities to stimulate physical, mental, and social development of preschool students.
- Managed classroom dynamics by establishing clear rules and consistent reinforcement.
- Implemented hands-on, play-based strategies for experiential learning.
- Incorporated music, art, games, books, blocks, puzzles into daily instruction.
- Developed lesson plans that incorporated creative teaching techniques.
Education
BBA - Business Administration And Management
Ana G Mendez University
Tampa, FL06-2013
Skills
- Account strategy
- Budget management
- Project coordination
- Client relations
- Feedback analysis
- Team training
- Problem solving
Languages
Spanish
Professional
English
Professional
Certification
State of Florida Notary Public
Accomplishments
Motor Mouth of each month NSS CS between 2015 and 2018
Timeline
Senior Account Manager
Plan Services
11.2016 - 03.2026
Pre school Teacher
Land of Learning Academy
06.2007 - 10.2016
BBA - Business Administration And Management
Ana G Mendez University