Yuliia Moroz
Warren,MI
Summary
Experienced in Retail Companies (sales, marketing, merchandising). Maintenance of working retail stores. Supervision for merchandise policy and salesperson’s customer service, cleanliness of store, window dressing.
Overview
9
9
years of professional experience
Work History
Manager
Velmart
09.2014 - 11.2023
- Assisted customers in locating desired items, offering personalized recommendations based on their preferences and needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Conducted regular audits of merchandise displays, ensuring compliance with company standards and visual guidelines.
- Maintained a clean, organized shopping environment to enhance the overall customer experience.
- Handled customer complaints professionally and promptly, working towards mutually beneficial resolutions while preserving the store''s reputation for excellent service.
Education
Bachelor's Degree - Business Management
State Academy of Management Personnel
Ukraine, Kyiv06.2006
Skills
Excellent customer service skills
Organization skills
Capable of multi-tasking
Administrative skills
Patient
Positive Work Ethic
Respectful
Team Player
Self-motivated
Accounting
Fast-working
- Excellent knowlage of MS Office
Languages
English
Professional Working
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Timeline
Manager
Velmart
09.2014 - 11.2023
Bachelor's Degree - Business Management
State Academy of Management Personnel
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