Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Yulin Luo

New York

Summary

Accomplished operational executive with a proven track record at Amazon, specializing in optimizing operational performance and driving efficiency. I have led teams of up to 20 managers across 10 warehouses, expert in process transformation, analyzing data, project leadership, operational performance management, risk mitigation, and cross-functional leadership in a fast-paced environment, evidenced by spearheading a team to rank #1 in North America, regional accidents reduction by 30%, regional associate engagement increases by 20% and significant cost savings, including $2 million annually through operational optimizations. I’m excited to bring my skills in business strategy, project management, and team leadership to a dynamic opportunity where I can contribute to driving organizational growth and success.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Global Program Manager

Amazon
New York
01.2022 - 02.2025
  • Lead project initiatives to improve operational safety performance.
  • Analyze and maintain data to identify trends, areas for improvement, and provide advice through presentations.
  • Risk management and developing tactics to reduce net fiscal process costs.
  • Manage a team of specialists responsible for regional operational safety performance, assessment, and compliance. Cultivate strong relationships with associates, and all stakeholders.
  • Interim Regional Manager responsible for 20 managers and 10 warehouses' safety, and operational efficiency. My team ranked #1 in North America.

WHS Specialist

Amazon
New York
08.2020 - 12.2021
  • Address operational safety gaps, and identify improvement opportunities to strategically develop solutions.
  • Enhance the relationship between teams to collaborate for the aligned goal.
  • Implement and execute a plan to improve operational safety performance.
  • Lead projects to improve operational safety processes' efficiency.
  • Educate the new employee on procedures.
  • Individually, I achieved the highest operational safety performance in North America.

Education

Master of Science - Environmental Health

San Diego State University
San Diego, CA
05-2020

Master of Arts - Management

Chengdu University of Information Technology
06-2015

Skills

  • Business development
  • Project management
  • Data analysis
  • Customer relationship management (CRM)
  • Innovation management
  • Strategic planning
  • Change management

Languages

English
Native/ Bilingual
Chinese (Mandarin)
Native/ Bilingual

Certification

  • Dale Carnegie Immersion Course

References

References available upon request.

Timeline

Global Program Manager

Amazon
01.2022 - 02.2025

WHS Specialist

Amazon
08.2020 - 12.2021

Master of Science - Environmental Health

San Diego State University

Master of Arts - Management

Chengdu University of Information Technology
Yulin Luo