Overview
Work History
Education
Skills
Timeline
Generic

Yulisa Montemayor

San Antonio,TX

Overview

6
6
years of professional experience

Work History

Retail Sales Associate

Amazon
San Antonio, TX
11.2024 - Current
  • Tracked inventory levels throughout the day and restocked items as needed.
  • Assisted customers with finding the right product for their needs.
  • Provided product information and answered customer questions.
  • Participated in team meetings and training sessions.

Sales Associate

Cricket Wireless
San Antonio, Tx
11.2021 - 12.2023
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Provided accurate information about products, prices and services.
  • Handled customer complaints in a professional manner.
  • Maintained up-to-date knowledge of store merchandise and policies.

Customer Service Representative

rovert half
San Antonio, Texas
09.2020 - 09.2021
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.

Receptionist

Workforce Staffing Services
Dallas , TX
08.2018 - 02.2020
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Monitored office supplies inventory and placed orders when necessary.
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.
  • Assisted with special projects assigned by management when required.

Education

High School Diploma -

Thomas Edison High School
San Antonio, Tx
01-2018

Skills

  • Cross-cultural communication
  • Friendly and outgoing
  • Customer engagement
  • Relationship building
  • Customer follow-up
  • Multi-task management
  • Verbal and written communication
  • Positive and professional

Timeline

Retail Sales Associate

Amazon
11.2024 - Current

Sales Associate

Cricket Wireless
11.2021 - 12.2023

Customer Service Representative

rovert half
09.2020 - 09.2021

Receptionist

Workforce Staffing Services
08.2018 - 02.2020

High School Diploma -

Thomas Edison High School
Yulisa Montemayor