Yulisa Orozco
Colorado Springs,CO
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Manager
Emergency Dental of Colorado Springs
Colorado Springs, Colorado
10.2025 - 01.2026
- Assisted in managing daily operations of a busy dental office.
- Implemented inventory tracking system for dental supplies and equipment management.
- Ensured compliance with health regulations and safety protocols in the office.
- Oversaw front desk operations, ensuring accurate patient record management and billing processes.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Assisted dentists during procedures to ensure patient comfort and safety.
- Monitored inventory levels of supplies and placed orders as needed.
Lead Dental Assistant
Emergency Dental of Colorado Springs
Colorado Springs, Colorado
12.2024 - 10.2025
- Assisted dentists during procedures to ensure patient comfort and safety.
- Managed patient records using dental software for accurate documentation.
- Trained new dental assistants on clinic protocols and equipment usage.
- Organized and sterilized dental instruments to maintain a clean environment.
- Scheduled patient appointments and coordinated follow-up care effectively.
- Took medical and dental history and recorded vital signs of patients.
- Established clean, sterile and welcoming environment for patients.
- Exposed dental diagnostic x-rays.
- Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
- Assisted in patient preparations for endodontic, oral and restorative procedures and treatments.
Lead Dental Assistant
Audubon Dental Pc | Dr. Mylene Glueckert Reinicke
Colorado Springs, CO
09.2021 - 08.2025
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Built loyal patient following and retained return patients by providing empathetic and caring service.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Cleaned and sterilized instruments and equipment following policy procedures, industry standards and manufacturer instructions for use.
Host
Dos Santos
Colorado Springs, CO
08.2024 - 09.2024
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Took beverage orders and served drinks during peak meal times.
- Took reservations over phone and in person.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Answered telephone to provide dining information and take reservations.
- Assisted servers in seating guests by escorting them to their tables.
- Checked identification for guests who appeared under age 21.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Processed payments from customers using a POS system.
Busser
The Well
Colorado Springs, CO
09.2023 - 07.2024
- Maintained cleanliness of restaurant dining area throughout shift.
- Followed all safety regulations while carrying heavy trays or dishes to the kitchen.
- Conducted regular checks on customer satisfaction levels during meal service.
- Communicated effectively with kitchen staff regarding orders placed by customers.
- Bussed and reset tables in an orderly fashion.
- Replenished napkins, silverware and glassware as needed.
- Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
- Inspected all returned dishes for cleanliness before restocking them on shelves.
Dental Assistant Intern
Ordahl Orthodontics
Colorado Springs, CO
06.2021 - 07.2021
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Made impressions of teeth for the creation of models to create a case for Orthodontics.
- Performed minor orthodontic procedures such as placing spacers, placing and removing ligature bands along with chains.
Photography Assistant
Flor Zavala Photography
Colorado Springs, CO
07.2019 - 07.2019
- Collaborated successfully with various personalities and work styles.
- Photographed special events, parties and portraits.
- Maintained various studio equipment.
- Operated and maintained photograph processing equipment and processed digital film into photographic hard copies.
Student Volunteer
Link Crew
Colorado Springs, CO
08.2018 - 05.2019
- Collaborated with team members to identify and accomplish agency objectives.
- Helped define mission and standards for volunteer staff by collaborating with special committees and organization leadership.
- Enhanced volunteer performance through incentivized goals.
- Completed assigned duties and consistently produced high volume of work to support daily business needs.
- Stocked materials in organized and useful manner.
Education
Associate of Applied Science - Dental Assisting
Pikes Peak Community College
Colorado Springs, CO05.2022
High School Diploma -
Harrison High School
Colorado Springs, CO05.2020
Skills
- Calm under pressure
- Data entry
- Organization
- Team collaboration
- Microsoft proficiency
- Food Running
- Table Bussing
- Cleaning procedures
- Food Safety
- Equipment Operation
- Time Management
- Customer service
- Critical thinking
- Conflict management
- Inventory control
- Equipment sanitation
- Team leadership
- Orientating and training
- Appointment scheduling
- Telephone skills
- Front desk operations
- Dentrix Software
- Eaglesoft Software
- Open Dental Software
Certification
• American Heart Association-BLS Provider,2025
• Serve Safe National Restaurant Association-Food Handler,2024
• Serve Safe National Restaurant Association-Food Handler,2024
Timeline
Assistant Manager
Emergency Dental of Colorado Springs
10.2025 - 01.2026
Lead Dental Assistant
Emergency Dental of Colorado Springs
12.2024 - 10.2025
Host
Dos Santos
08.2024 - 09.2024
Busser
The Well
09.2023 - 07.2024
Lead Dental Assistant
Audubon Dental Pc | Dr. Mylene Glueckert Reinicke
09.2021 - 08.2025
Dental Assistant Intern
Ordahl Orthodontics
06.2021 - 07.2021
Photography Assistant
Flor Zavala Photography
07.2019 - 07.2019
Student Volunteer
Link Crew
08.2018 - 05.2019
Associate of Applied Science - Dental Assisting
Pikes Peak Community College
High School Diploma -
Harrison High School