Abdullah Ali
PHOENIX,AZ
Summary
Always willing to learn no matter where I will be in my career. I always tell myself I either get 1% better or 5% worse every day and that's how I maintain aspects of my life. outside of work I like to focus on my self and my fiancé she is the #1 priority in my life and she's the reason behind my outstanding work ethic because of the need to provide for her and building our future together. she is currently in nursing school and im super proud of her. I am also very into cars I have a 5.0 mustang that I plan on adding a procharger to, currently its got full bolt ons but i have a lot of plans for that car its my baby.
Overview
2
2
Languages
4
4
years of professional experience
Work History
Assistant Manager
Discount Tire
Surprise, AZ
05.2024 - 09.2026
- Supervised daily operations, ensuring adherence to safety protocols and service standards.
- Trained new staff on company policies and customer service techniques.
- Assisted in managing inventory levels, optimizing stock rotation and replenishment processes.
- Collaborated with management to implement promotional campaigns, enhancing customer engagement.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Able to handle any position in the stores whether it was working on vehicles or helping customers with sales.
Hospitality Manager
Cafe Zupas
Desert Ridge Mall Az
04.2022 - 06.2024
- Oversaw daily operations to ensure exceptional customer service and satisfaction.
- Trained and mentored staff on operational procedures and service standards.
- Developed and implemented process improvements to enhance efficiency and workflow.
- Managed inventory levels, ensuring optimal stock availability while minimizing waste.
- Increased customer service ratings significantly through personable service.
Education
High School Diploma -
Pinnacle High School
3535 E Mayo Blvd, Phoenix, AZ 85050Skills
- Inventory management
- Customer service
- Customer relations
- Financial oversight
- Team leadership
- Decision-making
- Problem-solving
- Results-oriented
- Flexible and adaptable
- Superior work ethic
- Active listening
- Calm under pressure
- Customer-focused
- Calm under pressure
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Assistant Manager
Discount Tire
05.2024 - 09.2026
Hospitality Manager
Cafe Zupas
04.2022 - 06.2024
High School Diploma -
Pinnacle High School