Yulissa Borja Benitez
Phoenix,AZ
Summary
Results-driven Order Management Specialist with 7 years of experience in logistics and supply chain operations. Skilled in managing high-volume orders, coordinating cross-functional teams, and utilizing SAP for inventory control. Bilingual in English and Spanish, with a focus on enhancing customer satisfaction and streamlining processes.
Overview
8
8
years of professional experience
Work History
Order Management Specialist II
PAC-CLAD / Petersen Aluminum Corporation
Phoenix, Arizona
02.2022 - Current
- Manage customer purchase orders from order entry through shipment while ensuring compliance with company policies.
- Coordinate with sales representatives, production teams, and customers to resolve order revisions and delivery issues.
- Monitor order status, shipment schedules, and inventory availability to ensure on-time delivery.
- Maintain accurate customer records and order information within SAP and internal systems.
- Research and resolve customer concerns while providing exceptional service and communication.
- Collaborate with multiple departments to improve efficiency and order accuracy.
- Support a fast-paced manufacturing environment while managing competing priorities.
Automated Logistics Specialist (92A)
United States Army National Guard
Phoenix, Arizona
02.2018 - 02.2024
- Manage inventory databases and supply records supporting logistics operations.
- Process requisitions, receipts, and issue transactions for equipment and materials.
- Conduct inventory inspections and maintain accurate documentation.
- Organize and maintain electronic and physical records.
- Train personnel on logistics procedures, inventory control, and supply accountability.
- Assist in warehousing, distribution, and equipment management operations.
Aviation Supply Specialist
United States Army National Guard
Phoenix, Arizona
02.2019 - 02.2022
- Ensured accountability for aviation inventory, equipment, and critical aircraft components, supporting operational readiness.
- Managed inventory records for over 1,000 stock items while ensuring accuracy and compliance.
- Issued aircraft parts to maintenance personnel using ACN inventory systems.
- Processed incoming and outgoing shipments while maintaining accurate supply documentation to streamline operations.
- Conducted inventory audits and reconciliations to identify and resolve discrepancies, enhancing inventory integrity.
- Verified financial and inventory transactions with a high level of accuracy.
Education
High School Diploma -
South Mountain High School
Phoenix, AZ05-2016
Skills
- Order Management
- Purchase Order Processing
- Inventory Control
- Logistics Coordination
- Inventory Reconciliation
- SAP Software
- Data Entry & Record Management
- Microsoft Office Suite
- Bilingual English &Spanish
- Problem Solving
- Process Improvement
- Team Collaboration
- Customer Service
Timeline
Order Management Specialist II
PAC-CLAD / Petersen Aluminum Corporation
02.2022 - Current
Aviation Supply Specialist
United States Army National Guard
02.2019 - 02.2022
Automated Logistics Specialist (92A)
United States Army National Guard
02.2018 - 02.2024
High School Diploma -
South Mountain High School