Yulissa Guzman

• Prepared and conducted on-site training sessions for wait staff on customer service, food safety, and proper table setting.
• Provided guidance to new waiters in learning the menu items and their ingredients.
• Demonstrated proper methods of taking orders from customers accurately and efficiently.
• Reviewed servers' performance regularly by observing them interacting with customers during meal services.
• Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.

• Greeted customers and answered any questions they had about the store's products and services.
• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
• Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.

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