Yulissa Rosario
Queens,NY
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Academic Peer Ambassador
CUNY Queens College
09.2023 - Current
- Improved student retention rates by providing tailored academic support and study strategies.
- Assisted with providing valuable information about campus resources and support services available to students.
- Connected struggling students with appropriate campus resources such as tutoring centers or counseling services to promote overall wellbeing.
- Shared resources, opportunities, and activities to support student's learning and development.
- Assisted with helping students overcome obstacles and adjust to college life.
Peer Ambassador Intern
CUNY Queens College Career Launch 2023
07.2023 - 08.2023
- Enhanced peer understanding by providing one-on-one mentoring and support.
- Provided guidance to peers on academic and personal matters, promoting overall wellbeing.
- Collaborated with faculty and staff to identify areas where peer mentors could provide additional support.
- Served as a role model for fellow students, demonstrating effective communication and problem-solving skills.
Group Leader
Woodside On The Move
03.2022 - 01.2023
- Enhanced youth engagement by incorporating hands-on activities and interactive games into group sessions.
- Assisted in developing a comprehensive curriculum for the youth program, promoting social skills and personal growth.
- Managed administrative duties such as attendance tracking, and maintaining communication with parents or guardians.
Sales Associate
Carters Oshkosh
05.2021 - 12.2021
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Secretary
Cibaeno Shipping Express Corporation
06.2018 - 03.2019
- Enhanced office efficiency by streamlining filing systems and organizing documents.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
Education
Bachelor of Arts - Psychology
Queens College of The City University of New York
Flushing, NY12.2023
Associate Degree in Liberal Arts And Science -
Queensborough Community College of The City University of New York
Oakland Gardens, NY05.2021
High School Diploma -
William Cullen Bryant High School
Long Island City, NY06.2019
Skills
- Emotional Intelligence
- Resource Identification
- Critical Thinking
- Academic Planning
- Problem Solving
- Active Listening
- Time Management
- Effective Communication
Languages
Spanish
Limited Working
Timeline
Academic Peer Ambassador
CUNY Queens College
09.2023 - Current
Peer Ambassador Intern
CUNY Queens College Career Launch 2023
07.2023 - 08.2023
Group Leader
Woodside On The Move
03.2022 - 01.2023
Sales Associate
Carters Oshkosh
05.2021 - 12.2021
Secretary
Cibaeno Shipping Express Corporation
06.2018 - 03.2019
Bachelor of Arts - Psychology
Queens College of The City University of New York
Associate Degree in Liberal Arts And Science -
Queensborough Community College of The City University of New York
High School Diploma -
William Cullen Bryant High School
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