Yullette Pedro
Central Valley,NY
Summary
Dynamic professional with a proven track record at Lincoln Medical Center, excelling in advanced organization and exceptional customer service. Adept at enhancing operational efficiency and client satisfaction through analytical problem-solving and effective communication. A motivated self-starter thriving in fast-paced environments, committed to delivering high-quality results.
Overview
31
31
years of professional experience
Work History
Clerical Associate IV/Environmental Services
Lincoln Medical Center
01.1999 - Current
- Ensured JCAHO compliance by maintaining computerized logs for service requests and employee mandates.
- Facilitated smooth onboarding by managing timekeeping processes during new hire orientations.
- Executed data entry and filing tasks while maintaining professionalism in client interactions.
- Handled multiple phone lines efficiently to support seamless communication.
Administrative Assistant/Ambulatory Care Dept.
EWP Staffing, Inc./Lincoln Medical Center
01.1997 - 01.1999
- Assisted the Associate Director in managing administrative tasks, including arranging and preparing all meetings and conferences.
- Monitored and addressed patient concerns to ensure a high level of service and satisfaction.
- Maintained and managed inventory by ordering necessary supplies for multiple clinics, ensuring smooth operational efficiency.
Client Service Representative
Merrill Lynch Security Pricing Services
01.1995 - 01.1997
- Delivered high-quality institutional valuations and descriptive data to the financial community, ensuring accurate pricing of client accounts.
- Researched and resolved client discrepancies related to pricing, enhancing client satisfaction and trust.
- Assisted clients with daily traded prices through various platforms, including voicemail and Bloomberg, maintaining efficient communication and service.
Education
Associate of Science - Business Administration
Southern New Hampshire University
Manchester, NH05-2017
High School Diploma -
Mabel Dean Bacon Vocational High School
New York, NY06-1985
Skills
- Motivated self-starter
- Advanced organization
- Deadline prioritization
- Exceptional customer service
- Analytical problem-solving
- Tech-savvy
- Effective communication skills
- Thriving in dynamic environments
Timeline
Clerical Associate IV/Environmental Services
Lincoln Medical Center
01.1999 - Current
Administrative Assistant/Ambulatory Care Dept.
EWP Staffing, Inc./Lincoln Medical Center
01.1997 - 01.1999
Client Service Representative
Merrill Lynch Security Pricing Services
01.1995 - 01.1997
Associate of Science - Business Administration
Southern New Hampshire University
High School Diploma -
Mabel Dean Bacon Vocational High School