Yulma Castro Alvarez
Morristown,TN
Summary
Professional interpreter and a Public health office assistant specializing in health services, known for exceptional problem-solving,confidentiality,and professionalism. Experienced in educating diverse patient populations about health resources and facilitating communication in difficult environments.
Overview
8
8
years of professional experience
2017
2017
years of post-secondary education
1
1
Certification
Work History
PHOA/Interpreter
Tennnesee dept of health
Morristown, TN
09.2017 - Current
- Provided accurate interpretation services for Health Dept services.
- Facilitated communication between patients and medical staff during appointments and consultations.
- Assisted in translating health-related documents into multiple languages for community outreach.
- Educated patients about available health resources and services in their primary language.
- Attended training sessions to stay updated on medical terminology and interpretation standards.
- Maintained confidentiality regarding all interpreted information while adhering to professional standards.
- Have interpreted for social workers, Nurse practitioners, Doctors,nutritionists, Breast feeding counselors, DCS workers, Dentists and lawyers
- Answer phone calls and retrieve messages daily
Education
Morristown High School East
Morristown, TNSkills
- Document translation
- Interpretation services
- Confidentiality
- Team player
- Patient
- Professionalism
- Determined
- Motivator
- Hard worker
- Appointment scheduling
- Problem solving
- Active listening
- Adaptable communication
- Telephone skills
- Customer/Client relations
Languages
Spanish
Native/ Bilingual
Certification
Tennessee State Medical interpreter of 6 years
Affiliations
- On my free time I do volunteer work in helping people draw closer to God by sharing the Bible’s message. Live to dance and sing. Recently adopted 3 cats and I love being a cat mom
Timeline
PHOA/Interpreter
Tennnesee dept of health
09.2017 - Current
Morristown High School East