Yulma Molina
North Las Vegas,NV
Summary
Proven track record in enhancing customer loyalty and streamlining service at The Mirage as a Cocktail Server, adept in cash handling and delivering exceptional customer service. Excelled in fostering repeat clientele by anticipating guest preferences, with a knack for managing large groups, ensuring a personalized and efficient experience.
Overview
19
19
years of professional experience
Work History
Cocktail Server
The Mirage
Las Vegas, NV
04.2005 - Current
- Provided attentive service, regularly checking in on guests to ensure their needs were met.
- Managed cash transactions accurately, ensuring proper handling of payments and tips.
- Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
- Increased repeat clientele by building rapport with patrons and anticipating their preferences.
- Enhanced customer experience by efficiently taking and delivering drink orders, providing excellent service.
Education
High School Diploma -
Riverside High School
El Paso, TXSkills
- Cash Handling
- Customer Service
- Handling large groups
- Alcohol awareness
- Exceptional customer service
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cocktail Server
The Mirage
04.2005 - Current
High School Diploma -
Riverside High School