Yumika Sugahara
Gardena,CA
Summary
Observant Cosmetology student skilled at managing customer needs, assessing styles and recommending optimal choices. Recommending products and looks based on physical characteristics and customer requests. Highly coordinated cashier and desk operator with multitasking and accurate money handling.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Jersey Mike's Subs
06.2023 - 04.2025
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Lead Barista
Otto Tea Shoppe
03.2024 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Non-Profit Intern
Jorge Lechuga
11.2022 - Current
- Non-profit organization to help out Native American students to go to school by providing them scholarships and grants.
- Frybread food booth at festivals such as native american powwow’s
- Worked effectively in fast-paced environments.
Server
Shin Sen Gumi
06.2025 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Barista
Cafe Pruvia
10.2024 - 03.2025
- Operated espresso machines and commercial coffee brewers to create beverages.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Part-Time Associate
Rascals Teriyaki Grill
12.2019 - 06.2023
- Restocked shelves with current merchandise in attractive displays to promote sales.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Organized engaging front-facing displays to capture customer interest and drive revenue growth.
Education
High School Diploma -
Redondo Union High School
Redondo Beach, CA06.2022
GED -
El Camino College
Torrance, CA06.2024
Associate of Arts - Cosmetology
El Camino College
Torrance, CASkills
- Hair styling techniques
- Balayage technique
- Shampooing and conditioning
- Health and safety regulations
- Updo styling
- Client consultation
- Appointment scheduling
- Sales and upselling
- Salon cleanliness
- Color application
Languages
Japanese
Native or Bilingual
English
Native or Bilingual
Timeline
Server
Shin Sen Gumi
06.2025 - Current
Barista
Cafe Pruvia
10.2024 - 03.2025
Lead Barista
Otto Tea Shoppe
03.2024 - Current
Assistant Manager
Jersey Mike's Subs
06.2023 - 04.2025
Non-Profit Intern
Jorge Lechuga
11.2022 - Current
Part-Time Associate
Rascals Teriyaki Grill
12.2019 - 06.2023
High School Diploma -
Redondo Union High School
GED -
El Camino College
Associate of Arts - Cosmetology
El Camino College