Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
5
5
years of professional experience
Work History
General Manager
Panda Restaurant Group, Inc., Panda Express
Austin, Texas
03.2024 - Current
Developed marketing strategies designed to increase brand awareness within target markets.
Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
Established and maintained effective communication with staff members to ensure efficient operations.
Assistant Manager
Panda Restaurant Group, Inc., Panda Express
Austin, TX
11.2021 - 03.2024
Communicated regularly with customers to gain insights into their needs.
Ensured compliance with safety regulations and company policies.
Monitored employee attendance records, timekeeping, and payroll information.
Maintained accurate records of sales transactions using point-of-sale systems.
Cook
Panda Restaurant Group, Inc., Panda Express
College Station, TX
01.2020 - 11.2021
Supervised and trained kitchen staff on proper preparation techniques.
Cleaned kitchen equipment, surfaces, utensils and dishes.
Provided guidance to junior cooks regarding food preparation methods and techniques.
Organized storage areas for efficient usage of space.