Yunlin Chen
Philadelphia,PA
Overview
1
1
year of professional experience
Work History
Retail Sales Manager
Badminton Gallery
Philadelphia, PA
06.2025 - Current
- Oversaw daily retail operations, ensuring optimal customer service and sales performance.
- Trained and mentored team members to enhance product knowledge and improve sales techniques.
- Developed and implemented merchandising strategies to maximize product visibility and appeal.
- Analyzed sales data to identify trends and adjust inventory accordingly, improving stock management by using square system
Host
KPOT
Philadelphia, PA
11.2024 - Current
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservations and waitlists using restaurant management software.
- Coordinated with kitchen staff to ensure timely food delivery to tables.
- Assisted in training new hosts on customer service protocols and procedures.
- Managed card payments in register
Education
Bachelor of Arts -
Central High School
Philadelphia, PA06-2026
Timeline
Retail Sales Manager
Badminton Gallery
06.2025 - Current
Host
KPOT
11.2024 - Current
Bachelor of Arts -
Central High School
Summary
Developed extensive skills in fast-paced retail/franchise environment, focusing on team leadership and customer engagement. Adaptable and results-driven, with ability to streamline operations and improve sales performance. Looking to transition into new field where these skills can drive impactful results.
Skills
- Customer service
- Retail operations
- Sales expertise
- Driven work ethic
- Management
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
English
Full Professional