Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Yunuen Keitz

Long Beach,CA

Summary

Approximately 10 years of customer service and administrative experience in numerous industries including entertainment, health and wellness, real estate, retail, and fashion. Experienced in management , accounting, and training.

Overview

6
6
years of professional experience

Work History

Caregiver

IHSS
06.2021 - 10.2023
  • Improved client well-being by providing personalized and compassionate in-home care services.
  • Ensured a safe and clean home environment by performing light housekeeping tasks such as laundry, vacuuming, and dusting.
  • Promoted client independence by encouraging participation in self-care tasks and engaging in stimulating conversations.
  • Delivered timely transportation services for medical appointments, grocery shopping, social events, or other necessary errands.
  • Developed strong rapport with clients by demonstrating active listening skills and exhibiting genuine empathy toward their needs or concerns.

Retail Sales Associate

Sunglass Hut - Luxottica
11.2017 - 09.2020
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Consistently met and exceeded personal sales goals through proactive engagement with customers and upselling techniques when appropriate.

Education

Fashion Merchandising

Long Beach City College
Long Beach, CA

Business And Accounting

DeVry University
Long Beach, CA

Fashion Study

Brooks College
Long Beach, CA
1998

Skills

  • Microsoft Word
  • Microsoft Excel
  • Strong Typing
  • Customer Service
  • Money Handling
  • Product Recommendations
  • Accounting
  • Calling Skills
  • Responsible and Reliable

Accomplishments

Fashion Guild, Long Beach City College, Long Beach, CA

Active Member

- Organized and promoted two fashion shows.

- Traveled to San Francisco to research label companies.


Creative Concept/ California Apparel Mart, Los Angeles, CA

Show Room Assistant

- Created attractive environment in showroom.

- Received and prepared shipments and developed line sheets.

- Assisted sales associates, buyers, and designers.

- Scheduled and coordinated overseas appointments.


Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Caregiver

IHSS
06.2021 - 10.2023

Retail Sales Associate

Sunglass Hut - Luxottica
11.2017 - 09.2020

Fashion Merchandising

Long Beach City College

Business And Accounting

DeVry University

Fashion Study

Brooks College

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Yunuen Keitz