Summary
Overview
Work History
Education
Skills
Languages
Timeline
GeneralManager

Yuressa Avila Vargas

Phoenix,AZ

Summary

Developed leadership and operational management skills within fast-paced business environment. Expertise in team collaboration, strategic planning, and process improvement. Seeking to transition into new field where these transferable skills can contribute to organizational success.

Overview

10
10
years of professional experience

Work History

General Manager

Popeyes Chicken
01.2024 - Current
  • Managed budget implementations, employee reviews, training, and schedules.
  • Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
  • Managed a diverse team, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, to ensure long-term success and loyalty.

Shift Leader

Popeyes Chicken
01.2019 - 03.2023
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
  • Resolved conflicts between employees to maintain positive and productive work environments.

Shift Leader

Churches Chicken
03.2015 - 11.2018
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Enforced company policies and regulations with employees.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.

Education

No Degree -

Tolleson Union High School
Tolleson Az

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player

Languages

Spanish
Native or Bilingual

Timeline

General Manager

Popeyes Chicken
01.2024 - Current

Shift Leader

Popeyes Chicken
01.2019 - 03.2023

Shift Leader

Churches Chicken
03.2015 - 11.2018

No Degree -

Tolleson Union High School

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Yuressa Avila Vargas