Yuri Vanegas
Lawrenceville,GA
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
10
10
years of professional experience
1
1
Certification
Work History
General Manager
TitleMax
Lawrenceville, GA
02.2018 - Current
- Supervised employees through planning, training, and direction.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Identified needs of customers promptly and efficiently.
- Managed overall store performance by meeting or exceeding company performance standards.
- Lead my team to reach or exceed sales goals by extending loan or pawn products to consumers.
Guest Services Associate
RaceTrac
Jefferson, GA
05.2015 - 01.2018
- Greeted customers, answered questions and provided assistance with purchases.
- Maintained cleanliness of the store, including floors, shelves, counters and windows.
- Operated cash register to process customer transactions accurately and efficiently.
- Supported the kitchen with preparing meal to order food items to guests .
Server
Pizza Hut
Gainseville, GA
06.2014 - 05.2015
- Greeted guests and provided menus
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Monitored dining room for cleanliness and proper set-up at all times.
- Ensured that each guest was served courteously, quickly, and efficiently.
Education
High School Diploma -
Johnson High School
Gainesville, GA05-2014
Skills
- Account Management
- Staff Supervision
- Sales
- Expense Control
- Interpersonal Skills
- Time Management
- Team Player
- Bilingual
- Communication Skills
- Customer experiences
- Leader
- Organizational Skills
- Cash Handling
- Microsoft
Languages
Spanish
Professional
English
Full Professional
Certification
- Real Estate License
Timeline
General Manager
TitleMax
02.2018 - Current
Guest Services Associate
RaceTrac
05.2015 - 01.2018
Server
Pizza Hut
06.2014 - 05.2015
High School Diploma -
Johnson High School
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