Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Yurisa Martinez Lopez

Summary

I am a dedicated retail professional with years of experience delivering exceptional customer service, driving sales, and maintaining store standards. Skilled in cash handling, product knowledge, and team collaboration, with a proven ability to thrive in meeting sales goals, resolving customer concerns, recommending products, and creating a positive shopping experience.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cashier/Sales Associate

Vans
Chandler, AZ
06.2024 - Current
  • As a cashier/ sales associate I help provide excellent customer service while efficiently managing sales transactions and supporting store operations. I enjoy greeting customers and create an engaging shopping experience for them by helping them find comfortable shoes and outfits to go along with it.

Cashier

DC Cafe and Bakery
Chandler, AZ
10.2021 - Current
  • As a cashier, working in the front I make sure to take orders in a fast and accurate manner. We serve coffee, pastries, and food so I am used to working in a fast paced area. When working on the register I make sure to take orders accurately and fast paced, I am also in charge of getting them any pastries or drinks ordered at the front. When working as a barista I am in charge of making sure all the drinks are made correctly and received at the correct table. When working on expo I am in charge of making sure all the food is made correctly, looks presentable, and any special requests meet the customers satisfaction. When I bring the food to the table I make sure to ask the customer if they need anything else to help meet their satisfaction and make sure they have a great experience.

Cashier

Burlington
Gilbert, AZ
07.2021 - 09.2024

Lead cashier with years of experience overseeing front-end operations, managing cash handling, and delivering excellent customer service. Skilled in supervising cashier teams, training staff, and ensuring accuracy in daily transactions while maintaining a positive and efficient checkout experience.

Education

Associate of Applied Science - Surgical Technologist

Gateway Community College
Phoenix, AZ
05.2025

Associate in Arts - undefined

Chandler Gilbert Community College
Chandler, AZ
12.2020

High School Diploma - undefined

Chandler High School
Chandler, AZ
05.2017

Skills

  • Customer service excellence
  • Product recommendations
  • Good Verbal Communication skills
  • Greeting customers
  • Friendliness
  • Train, coach, and mentor new cashiers on POS systems, policies, and customer service standards
  • Problem-solving and adaptability
  • Teamwork and patience
  • Cash handling
  • Multitasking
  • Honesty and integrity
  • Aseptic technique
  • Instrument handling

Certification

American Heart Association BLS Provider

Languages

English
Full Professional
Spanish
Full Professional
Mixteco
Full Professional

Timeline

Cashier/Sales Associate

Vans
06.2024 - Current

Cashier

DC Cafe and Bakery
10.2021 - Current

Cashier

Burlington
07.2021 - 09.2024

Associate in Arts - undefined

Chandler Gilbert Community College

High School Diploma - undefined

Chandler High School

Associate of Applied Science - Surgical Technologist

Gateway Community College