Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Yurisa Martinez Lopez

Summary

I am a dedicated retail professional with years of experience delivering exceptional customer service, driving sales, and maintaining store standards. Skilled in cash handling, product knowledge, and team collaboration, with a proven ability to thrive in meeting sales goals, resolving customer concerns, recommending products, and creating a positive shopping experience.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cashier/Sales Associate

Vans
06.2024 - Current
  • As a cashier/ sales associate I help provide excellent customer service while efficiently managing sales transactions and supporting store operations. I enjoy greeting customers and create an engaging shopping experience for them by helping them find comfortable shoes and outfits to go along with it.

Cashier

DC Cafe and Bakery
10.2021 - Current
  • As a cashier, working in the front I make sure to take orders in a fast and accurate manner. We serve coffee, pastries, and food so I am used to working in a fast paced area. When working on the register I make sure to take orders accurately and fast paced, I am also in charge of getting them any pastries or drinks ordered at the front. When working as a barista I am in charge of making sure all the drinks are made correctly and received at the correct table. When working on expo I am in charge of making sure all the food is made correctly, looks presentable, and any special requests meet the customers satisfaction. When I bring the food to the table I make sure to ask the customer if they need anything else to help meet their satisfaction and make sure they have a great experience.

Cashier

Burlington
07.2021 - 09.2024

Lead cashier with years of experience overseeing front-end operations, managing cash handling, and delivering excellent customer service. Skilled in supervising cashier teams, training staff, and ensuring accuracy in daily transactions while maintaining a positive and efficient checkout experience.

Education

Associate of Applied Science - Surgical Technologist

Gateway Community College
Phoenix, AZ
05.2025

Associate in Arts - undefined

Chandler Gilbert Community College
Chandler, AZ
12.2020

High School Diploma - undefined

Chandler High School
Chandler, AZ
05.2017

Skills

  • Customer service excellence
  • Product recommendations
  • Good Verbal Communication skills
  • Greeting customers
  • Friendliness
  • Train, coach, and mentor new cashiers on POS systems, policies, and customer service standards
  • Problem-solving and adaptability
  • Teamwork and patience
  • Cash handling
  • Multitasking
  • Honesty and integrity
  • Aseptic technique
  • Instrument handling

Certification

American Heart Association BLS Provider

Languages

English
Full Professional
Spanish
Full Professional
Mixteco
Full Professional

Timeline

Cashier/Sales Associate

Vans
06.2024 - Current

Cashier

DC Cafe and Bakery
10.2021 - Current

Cashier

Burlington
07.2021 - 09.2024

Associate in Arts - undefined

Chandler Gilbert Community College

High School Diploma - undefined

Chandler High School

Associate of Applied Science - Surgical Technologist

Gateway Community College