Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yuritza Virelas

Scottsdale,AZ

Summary

Energetic and polished professional with over 10 years of experience in customer service, hospitality, and client relations. Skilled at building strong, lasting relationships with customers and team members alike. Proven success in delivering exceptional service, resolving concerns, and supporting sales goals. Confident, personable, and adaptable in fast-paced environments.

Overview

10
10
years of professional experience

Work History

Bottle Server / Bartender

DTWN Club
01.2025 - 01.2025
  • - Delivered exceptional VIP guest experiences in a fast-paced nightlife venue.
  • - Managed table reservations, upsold bottle packages, and ensured prompt service.
  • - Prepared and served craft cocktails while maintaining bar cleanliness and organization.

Associate / Customer Service

American Income Life
01.2022 - 01.2025
  • - Built strong, trust-based relationships with clients by providing tailored insurance benefit information and support.
  • - Delivered responsive, high-quality service in a consultative environment.
  • - Assisted clients with policy questions, claims processes, and product education.
  • - Supported team initiatives through effective communication and follow-through.

Client Relations / Customer Service

Nature's Medicines
01.2020 - 01.2021
  • - Provided tailored product recommendations in a regulated dispensary environment.
  • - Maintained high-volume client service with professionalism and discretion.

Restaurant Server

The Cheesecake Factory
01.2018 - 01.2020
  • - Delivered upscale dining service in a high-traffic, full-service restaurant.
  • - Handled large sections and trained in menu knowledge and allergy protocols.

Cocktail Waitress

Black Angus Steakhouse
01.2015 - 01.2018
  • - Specialized in craft cocktails, wine pairings, and happy hour promotions.
  • - Served in bar and lounge settings with a focus on guest satisfaction.

Education

High School Diploma - undefined

New Valley High School
Santa Clara, CA

Skills

  • Garnishing techniques
  • Strong communication skills
  • Exceptional customer service
  • Cleanliness standards
  • Customer service
  • Efficient multitasking
  • Conflict resolution

Languages

Spanish
Native or Bilingual

Timeline

Bottle Server / Bartender

DTWN Club
01.2025 - 01.2025

Associate / Customer Service

American Income Life
01.2022 - 01.2025

Client Relations / Customer Service

Nature's Medicines
01.2020 - 01.2021

Restaurant Server

The Cheesecake Factory
01.2018 - 01.2020

Cocktail Waitress

Black Angus Steakhouse
01.2015 - 01.2018

High School Diploma - undefined

New Valley High School

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Yuritza Virelas