Yuritzi Hernandez
Stockbridge,GA
Summary
Dynamic professional with a proven track record in customer service and team leadership at Frida’s Mexican Grill & Cantina. Expert in optimizing operations and enhancing guest experiences while implementing effective inventory management. Skilled in time management and decision-making, fostering collaboration and achieving high levels of customer satisfaction.
Developed management skills in collaborative and fast-paced environment, focusing on team leadership and operational strategies. Seeking to transition into new field where these skills can be applied to drive efficiency and success. Dedicated to adapting and thriving in diverse professional settings.
Overview
2
2
years of professional experience
Work History
Manager
Frida’s Mexican Grill & Cantina
06.2025 - Current
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Trained staff on menu offerings and service protocols to enhance guest experience.
- Implemented inventory management procedures to optimize stock levels and reduce waste.
- Conducted regular team meetings to communicate goals and encourage collaboration.
Lead Medical Assistant
Aylo Health
10.2024 - 06.2025
- Coordinated patient scheduling to optimize clinic workflow and enhance patient access.
- Assisted in the implementation of electronic health record systems, improving data retrieval efficiency.
- Supported medical staff by preparing examination rooms and ensuring necessary equipment availability.
- Educated patients on treatment plans and medication usage, fostering adherence to care protocols.
Lead Medical Assistant
Buckhead Primary Care
10.2023 - 10.2024
- Ensured patient satisfaction by promptly addressing concerns, answering questions, and providing exceptional customer service.
- Demonstrated expertise in phlebotomy, specimen collection, and basic laboratory testing procedures to support accurate diagnosis and treatment decisions.
- Ensured timely follow-up care by contacting patients with test results and coordinating necessary appointments for further evaluation or treatment.
Education
Associate of Science - Nursing
South College
Atlanta, GASkills
- Customer service
- Team leadership
- Time management
- Decision-making
Languages
Spanish
Native or Bilingual
Timeline
Manager
Frida’s Mexican Grill & Cantina
06.2025 - Current
Lead Medical Assistant
Aylo Health
10.2024 - 06.2025
Lead Medical Assistant
Buckhead Primary Care
10.2023 - 10.2024
Associate of Science - Nursing
South College