Yuritzi Hernandez
Stockbridge,GA
Summary
Dynamic healthcare professional with a strong background in managing operations and leading teams. Skilled in problem-solving and staff training, committed to improving patient outcomes and ensuring compliance with healthcare regulations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Manager
Frida's Mexican Grill And Cantina
Stockbridge, GA
05.2024 - Current
- Managed daily operations to ensure smooth service delivery and customer satisfaction.
- Developed and maintained schedules for staff, ensuring adequate coverage during peak hours.
- Resolved customer complaints promptly, enhancing overall guest experiences and retention rates.
Lead Medical Assistant
Aylo Health
Stockbridge, GA
10.2023 - 05.2024
- Supervised daily operations of medical assistants, ensuring compliance with healthcare regulations.
- Trained and mentored junior staff on clinical procedures and patient care protocols.
- Collaborated with healthcare providers to optimize treatment plans and patient outcomes.
Lead Medical Assistant
Buckhead Urgent & Primary Care
Atlanta, GA
10.2022 - 10.2023
- Ensured patient satisfaction by promptly addressing concerns, answering questions, and providing exceptional customer service.
- Demonstrated expertise in phlebotomy, specimen collection, and basic laboratory testing procedures to support accurate diagnosis and treatment decisions.
- Ensured timely follow-up care by contacting patients with test results and coordinating necessary appointments for further evaluation or treatment.
Assistant Store Manager
Foot Locker
Morrow, GA
07.2021 - 07.2023
- Analyzed sales trends to optimize inventory management and merchandising strategies.
- Trained and mentored staff on product knowledge and customer service best practices.
- Led daily store operations, ensuring compliance with company policies and procedures.
Education
Associate of Science - Nursing
Southern Crescent Technical College
Griffin, GA05.2027
Associate of Applied Science - Health Sciences
South College
Atlanta, GA06.2024
Skills
- Customer service
- Patient scheduling
- Medical terminology knowledge
- Vital signs monitoring
Certification
- RMA - Registered Medical Assistant
Languages
Spanish
Professional Working
Timeline
Manager
Frida's Mexican Grill And Cantina
05.2024 - Current
Lead Medical Assistant
Aylo Health
10.2023 - 05.2024
Lead Medical Assistant
Buckhead Urgent & Primary Care
10.2022 - 10.2023
Assistant Store Manager
Foot Locker
07.2021 - 07.2023
Associate of Science - Nursing
Southern Crescent Technical College
Associate of Applied Science - Health Sciences
South College