Yurley Tatiana Medina
Kissimmee,FL
Summary
Highly adaptable individual bringing 2 years of experience in customer service roles. Motivated professional with well-developed skills in task prioritization and team leadership.
Overview
4
4
years of professional experience
Work History
Passenger Service Agent
Triangle Service.
Orlando, FL
11.2021 - Current
- Assisted customers with reservations, cancellations, and rebooking flights as needed.
- Answered customer questions regarding flight information, airport amenities, and travel regulations.
Lifeguard
Red Jacket Beach Resort
North Conway, NH
11.2020 - 10.2021
- Performed emergency rescues when necessary.
- Identified emergency situations or potential drownings and entered water for lifesaving measures.
Housekeeping Supervisor
casiola
Orlando, FL
12.2019 - 11.2020
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
Education
High School Diploma -
Centro Educativo Nuestra Señora De La Paz
Colombia11-2019
Skills
- Scheduling
- Creativity and Innovation
- Customer Service
Languages
Spanish
Native/ Bilingual
Timeline
Passenger Service Agent
Triangle Service.
11.2021 - Current
Lifeguard
Red Jacket Beach Resort
11.2020 - 10.2021
Housekeeping Supervisor
casiola
12.2019 - 11.2020
High School Diploma -
Centro Educativo Nuestra Señora De La Paz
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