Detail-oriented technician with a solid background in HVAC systems. Known for outstanding troubleshooting skills and commitment to safety. Experience in collaborative environments, ensuring effective solutions and enhanced operational efficiency.
Work History
Service Technician
1 Year 1 Month
AC Repair Carrollton | 06.2025 - 07.2026
Diagnosed and repaired HVAC systems to ensure optimal performance and customer satisfaction.
Conducted routine maintenance checks on air conditioning units to prolong lifespan and efficiency.
Installed new air conditioning units following manufacturer specifications and industry standards.
Developed strategies to improve response times for service calls, enhancing customer experience significantly.
Collaborated with team members to troubleshoot complex HVAC issues effectively and efficiently.
Installed new equipment and explained operation and routine maintenance protocols to customers.
Adhered to safety protocols and policies to reduce workplace hazards.
Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies or critical failures.
Maintained accurate records of service calls and customer interactions for training and accountability purposes.
Reduced equipment failures, conducting preemptive diagnostics and immediate rectifications.
General Service Technician
1 Year 1 Month
Air Rey Service | 03.2024 - 04.2025
Conducted routine maintenance on HVAC systems, ensuring optimal performance and compliance with safety standards.
Diagnosed mechanical issues using specialized tools, contributing to timely repairs and customer satisfaction.
Assisted in inventory management, tracking parts and supplies to streamline service operations.
Collaborated with team members to implement efficient repair processes, enhancing overall workflow effectiveness.
Technician
4 Months
Make Ready Technician | 10.2023 - 02.2024
Managed operation and maintenance of equipment to uphold optimal functionality and safety standards.
Conducted routine inspections to identify and address maintenance needs proactively.
Assisted in troubleshooting technical issues, reducing downtime for operations.
Implemented safety protocols, enhancing workplace safety compliance among team members.
Coordinated with suppliers to manage inventory levels and ensure timely availability of tools and parts.
Trained new technicians on standard operating procedures, ensuring consistency across the team.
Education
- Curso De Refrigeración Y Aires Acondicionados
Aprende | Texas | 07.2026
Bachelor of Science - Derecho
Universidad De La Habana | Cuba | 06.2007
Skills
Installation and repair
Attention to detail
Preventive Maintenance
Customer service
Valid Driver's license
Punctual and reliable
Troubleshooting skills
Heavy lifting
Languages
English
Elementary
Timeline
Service Technician
AC Repair Carrollton
06.2025 - 07.2026Read More
General Service Technician
Air Rey Service
03.2024 - 04.2025Read More
Technician
Make Ready Technician
10.2023 - 02.2024Read More
Aprende
from Curso De Refrigeración Y Aires Acondicionados