Yusniel Delgado
Palm Coast,FL
Summary
Director of Security with many years of experience managing investigations, personnel matters and sensitive information and intelligence. Leads, maintains and improves operations and functions of security department while effectively managing crises in fast-paced environment. Thorough knowledge of advanced security systems, computerized access control and security-related legislation and regulation. Motivated and skillful working efficiently under pressure and make sound decisions. Exceptional team leader with outstanding work ethic.
Overview
15
15
years of professional experience
Work History
Director of Security
ÉliteGurd
2022.12 - 2024.03
- Enhanced overall security by implementing comprehensive risk assessments and security audits.
- Developed effective emergency response plans for various scenarios, improving organizational preparedness.
- Collaborated with law enforcement agencies to maintain a secure environment and strengthen community relations.
- Managed a team of security professionals, providing guidance and ensuring adherence to industry standards.
- Reduced incidents of theft and vandalism by designing and implementing robust access control systems.
- Trained staff in security awareness and protocols, cultivating a culture of vigilance within the organization.
- Implemented cutting-edge surveillance technology to enhance monitoring capabilities and deter potential threats.
- Coordinated with facilities management to ensure physical infrastructure improvements aligned with security requirements.
- Oversaw safety of guests, employees and and assets by enforcing and regulating security policies and procedures and monitoring and maintaining security systems.
- Responded swiftly to security incidents and effectively resolved security issues.
- Kept team compliant with security protocols and appearance standards.
Order Builder
Coca Cola
2022.08 - 2022.10
- Ensured proper inventory levels by regularly conducting stock checks and reporting discrepancies to management.
- Enhanced warehouse safety by maintaining a clean, organized work environment and adhering to safety protocols.
- Streamlined order building process with the implementation of new picking techniques and technology.
- Collaborated with team members to achieve daily targets, improving overall productivity in the warehouse.
- Minimized product damage through careful handling and adherence to quality control guidelines during the order building process.
- Expedited order fulfillment by utilizing equipment such as pallet jacks and forklifts proficiently.
- Managed multiple tasks simultaneously while ensuring timely completion of orders under tight deadlines.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
- Built pallets and positioned orders on loading dock to safely pile and ship goods.
- Verified product quantity and quality to determine accuracy of orders and reduce errors.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
- Picked and packed order items.
- Kept work areas neat, clean and free from debris.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Followed orders precisely for correct items, sizes and quantities.
Operation Manager
First Services Residential
2019.08 - 2021.08
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
- Reported issues to higher management with great detail.
Security Account Supervisor
Platinum Group Security
2008.10 - 2018.03
- Enhanced client satisfaction by addressing their concerns and providing personalized security solutions.
- Developed strong relationships with clients through consistent communication and excellent customer service.
- Collaborated with local law enforcement agencies to improve overall community safety.
- Investigated incidents and wrote reports.
- Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
- Monitored and maintained CCTV and access control systems to protect personnel and assets.
- Increased security awareness by conducting regular training sessions for client employees.
Education
GED -
Mcarthur High School
Hollywood, FLSecurity License -
Sunshine Security
Pompano Beach, FLSkills
- Personnel Management
- Incident Response
- Information Security
- Security management
- Operations Oversight
- Physical Security
- Staff Leadership
- Problem Identification
- Relationship Building
- Implementing security programs
- Alarm Systems Monitoring
- Employee Relations
- Staff Performance Assessments
- Analytical Skills
- Creative Problem-Solving
- Multitasking Abilities
- Time Management
- Professionalism
- Visitor Monitoring
- Incident Reports
- Emergency Response
- Reliability
- Crowd Control
- Schedule oversight
- Time management abilities
- Multitasking
- Interpersonal Skills
- Self Motivation
- Organizational Skills
- Daily incident reporting
- Task Prioritization
- Knowledge of Keyscan Access Control System
- Knowledge of PDK Access system
- Knowledge of Townsquare
- knowledge of Avigilant access control and Cameras
- Knowledge of Hikvision Cameras
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Director of Security
ÉliteGurd
2022.12 - 2024.03
Order Builder
Coca Cola
2022.08 - 2022.10
Operation Manager
First Services Residential
2019.08 - 2021.08
Security Account Supervisor
Platinum Group Security
2008.10 - 2018.03
GED -
Mcarthur High School
Security License -
Sunshine Security