Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Yusniel Ferro

Hialeah

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Conscientious and self-directed professional successful at working quickly and accurately.

Team-oriented professional with strong focus on collaboration and achieving results. Skilled in effective communication, problem-solving, and adapting to changing needs. Known for reliability and ability to work seamlessly within diverse teams to drive success. Prepared to deliver impactful contributions in this role.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Ramp Agent

Delta Air Lines, Inc
08.2024 - Current
  • Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
  • Guided aircraft into and out of parking positions using hand signals.
  • Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
  • Coordinated effectively with airline staff, maintaining timely communication on flight schedules and potential issues.

Marketing Assistant

Bolay Restaurant
11.2023 - 08.2024
  • Boosted brand visibility by developing and executing targeted marketing campaigns.
  • Established strong relationships with industry influencers, expanding brand reach through partnerships and collaborations.
  • Developed marketing strategies and resolved problems to drive sales.
  • Planned and executed events and marketing programs to increase qualified leads.

Prep Cook

Bolay Restaurant
01.2022 - 08.2024
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
  • Expedited food preparation for timely service by closely following chef''s instructions and prioritizing tasks.
  • Collaborated with kitchen team, effectively communicating to streamline processes and optimize workflow.
  • Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.

Guest Service Representative

Bolay Restaurant
05.2021 - 08.2024
  • Enhanced guest satisfaction by providing exceptional customer service at the line.
  • Assisted guests by resolving any issues promptly and professionally.
  • Managed guest inquiries via telephone, email, and in-person communication, ensuring accurate information delivery.
  • Handled payment transactions accurately, maintaining proper cash handling procedures at all times.

Assistant Youth Soccer Coach

Super Soccer Stars
03.2021 - 09.2021
  • Enhanced player performance by developing individualized training programs and implementing effective coaching strategies.
  • Assisted head coach with organizing practice sessions and game-day activities, ensuring a smooth team operation.
  • Promoted teamwork and collaboration among players through group exercises and team-building activities.
  • Fostered positive relationships with parents, addressing concerns and providing updates on player progress.

Education

Associate of Science - Diagnostic Medical Sonography

Southeastern College
Miami, FL
07-2026

Skills

  • Community Engagement
  • Problem-solving
  • Product Marketing
  • Time Management
  • Customer Service
  • Efficient Multitasking
  • Dependable and Reliable
  • Teamwork and Collaboration
  • Team Training
  • Quality Control
  • Task Prioritization
  • Adaptability

Languages

English
Native or Bilingual
Spanish
Full Professional

Certification

  • PCA - Personal Care Aide
  • CPR Certified

Timeline

Ramp Agent

Delta Air Lines, Inc
08.2024 - Current

Marketing Assistant

Bolay Restaurant
11.2023 - 08.2024

Prep Cook

Bolay Restaurant
01.2022 - 08.2024

Guest Service Representative

Bolay Restaurant
05.2021 - 08.2024

Assistant Youth Soccer Coach

Super Soccer Stars
03.2021 - 09.2021

Associate of Science - Diagnostic Medical Sonography

Southeastern College

Similar Profiles

CREATE PROFILE
Yusniel Ferro