Summary
Overview
Work History
Education
Skills
Timeline
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YUSSY SWAINE

Framingham,MA

Summary

Creative, detail oriented designer with award winning customer service and proven success engaging an audience across all social platforms. Experienced social media manager and content creator with a passion for fitness, food, and wellness.

Overview

7
7
years of professional experience

Work History

Strength Training Instructor

Metrowest YMCA
  • Certified Strength Train Together Instructor
  • 60 minutes of full body impact strength training choreographed to music
  • Independently led class instruction of up to 20 members at a time.

Social Media Manager, Content Creator

Mad Minis and Good Food Made Simple
01.2020 - 08.2024
  • Manage effective content strategy, development, and implementation on social media
  • Focus on audience engagement, optimization, and communication
  • Mastery of content creation including both still images and videos through thoughtful product promotion and visual storytelling
  • Connecting the brand with its audience through relatable captions and responses adding a human touch often lost in the virtual space.

Guest Advisor

Spavia
08.2021 - 08.2022
  • Represent the luxury spa by welcoming clients, creating a friendly atmosphere, managing reservations, and selling wellness products from the boutique.

WW Studio Guide

Weight Watchers
12.2018 - 02.2021
  • Provide consultation and support to members during interaction, showing empathy and actively listening to ensure a personalized experience.

Member Service Representative - Opener

Metrowest YMCA
10.2017 - 06.2020
  • Winner of the Presidential Achievement Award for outstanding customer service
  • Provide quality service to guests by developing relationships and ensuring satisfaction.

Education

Associates Degree in Graphic Design -

Northern Essex Community College
Haverhill, MA

Skills

  • Social Media Manager with demonstrated ability to optimize reach and customer satisfaction
  • Expert content creation skills including layout, photography and video editing utilizing my background in Graphic Design
  • Excellent communication, organizational, and time management skills
  • Bilingual fluent in English and Spanish
  • Social Media influencer, 210K followers, @prettyontrack on Instagram

Timeline

Guest Advisor

Spavia
08.2021 - 08.2022

Social Media Manager, Content Creator

Mad Minis and Good Food Made Simple
01.2020 - 08.2024

WW Studio Guide

Weight Watchers
12.2018 - 02.2021

Member Service Representative - Opener

Metrowest YMCA
10.2017 - 06.2020

Strength Training Instructor

Metrowest YMCA

Associates Degree in Graphic Design -

Northern Essex Community College

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