Yusuf Muhammad
Arlington,VA
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.
Overview
1
1
year of professional experience
Work History
Store Manager
Mobility City
03.2022 - Current
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Rotated merchandise and displays to feature new products and promotions.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Rotated stock to achieve optimum appeal and minimize shrinkage.
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
Cashier
CVS Pharmacy
07.2022 - 12.2022
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Maintained cash drawer of $[Amount] or more per shift.
Education
Associate of Applied Science - Human Science
Northern Virginia Community College
Annandale, VA05.2022
High School Diploma -
Annandale High School
Annandale, VA06.2019
Skills
- Veritas NetBackup
- Oracle Solaris
- Originality and Creativity
- Cash Management
- Store Merchandising
- Policies and Procedures
- Supplier Monitoring
- Finance and Accounting Oversight
- Management Team-Building
- Business Leadership
- Corporate Social Responsibility
- Inventory Management
- Sales Strategies
- Sales Activities
- Microsoft Windows
- Supply Ordering
- Shift Scheduling
- Customer Service
- Staff Supervision
- Payroll Management
- YouTube
Timeline
Cashier
CVS Pharmacy
07.2022 - 12.2022
Store Manager
Mobility City
03.2022 - Current
Associate of Applied Science - Human Science
Northern Virginia Community College
High School Diploma -
Annandale High School
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