Yusuf Sheikh
Seffner,FL
Summary
Proven Administrative Assistant at Diana Mitwalli, Headway, excelling in customer relations and data management. Expert in leveraging computer skills and critical thinking to enhance office efficiency and confidentiality. Achieved significant improvements in client satisfaction and record-keeping accuracy, demonstrating a professional and mature approach to administrative support.
Overview
1
1
year of professional experience
Work History
Administrative Assistant
Diana Mitwalli, Headway
01.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and patients.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
12th Grade- Senior
American Youth Academy
Temple Terrace, FL05.2025
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- File Organization
- Microsoft Word
- Time Management
- Administrative Support
- Customer Relations
- Critical Thinking
- Strong Problem Solver
- Scheduling
- Documentation and Recordkeeping
- Calendar Management
- Professional and mature
- Strong Problem Solver
- Scheduling
- Documentation and Recordkeeping
- Calendar Management
- Professional and mature
- Strong Problem Solver
- Scheduling
- Documentation and Recordkeeping
- Calendar Management
- Professional and mature
Timeline
Administrative Assistant
Diana Mitwalli, Headway
01.2023 - Current
12th Grade- Senior
American Youth Academy
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