To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level call center position. Ready to help team achieve company goals.
Hi, I’m
Yuvianca Polanco
Auburndale,FL
Summary
Overview
11
years of professional experience
Work History
Family First Life
Life Insurance Agent
05.2023 - 05.2024
Job overview
- Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Crafted clear, informative reports to explain life insurance policy features and benefits.
- Developed comprehensive financial plans for clients, ensuring proper coverage and security for their families.
- Cultivated customer relationships to provide customized life insurance solutions tailored to individual needs.
Trombly Motor Coach
School Bus Driver
09.2015 - 05.2021
Job overview
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Transported passengers safely along prescribed routes according to tight schedules.
- Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
Prontos Pizza
Manager / Customer Service
05.2013 - 04.2015
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Lawrence High SchoolLawrence, MA
05.2013
University Overview
Skills
- Insurance Policy Sales
- In-depth product knowledge
- Building Relationships
- Client Service
- Client Account Management
- Negotiation Tactics
- Appointment Scheduling
- Client Education
- Client Consultations
Languages
Spanish
Native or Bilingual
Timeline
Life Insurance Agent
Family First Life
05.2023 - 05.2024
School Bus Driver
Trombly Motor Coach
09.2015 - 05.2021
Manager / Customer Service
Prontos Pizza
05.2013 - 04.2015
Lawrence High School
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