Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yvanna Mata Baptista

Yvanna Mata Baptista

Austin,TX

Summary

I am a dynamic, detail-oriented, and highly organized professional with a strong sense of responsibility and dedication to my work. Known for my ability to thrive under pressure, I bring both leadership and teamwork skills to every project, ensuring tasks are completed efficiently and to a high standard. My optimistic and resilient nature allows me to adapt quickly in fast-paced environments, while my structured approach and clear communication support consistent, high-quality results. I take pride in fostering a collaborative, positive work atmosphere and contributing meaningfully to team success.

Overview

3
3
years of professional experience

Work History

Dental Front Office Coordinator

Oak Creek Corporation
12.2024 - Current
  • Increased overall office efficiency with diligent management of daily tasks, including answering phones, filing paperwork, and inventory management.
  • Provided exceptional customer service, fostering positive relationships with both new and existing patients.
  • Supported office-wide initiatives by taking on additional responsibilities as needed, including reception duties or assisting with event planning.
  • Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
  • Maintained accurate records of patient treatments, billing information, and insurance details to ensure seamless communication between patients, providers, and insurers.
  • Managed accounts receivable, decreasing outstanding balances through diligent follow-up with both patients and insurers.
  • Filed and tracked insurance claims and communicated claims status to patients.

Legal Assistant

Law Offices of Jose Rolando Santiago, LLC
08.2022 - 05.2021
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
  • Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
  • Successfully met tight deadlines while working under pressure; routinely managed large volumes of incoming and outgoing documents without sacrificing quality or attention to detail.
  • Assisted in the transition from paper-based to digital filing systems, reducing physical storage space requirements.

Education

BBA - Management

Pontifical Catholic University of Puerto Rico
Ponce
05.2028

High School Diploma - undefined

Westside High School
Houston, TX
06.2022

Skills

  • Fast Learner
  • Scheduling/Planning
  • Microsoft Office
  • File Organization
  • Writing and editing

Languages

Spanish - Native or Bilingual
English - Native or Bilingual

Timeline

Dental Front Office Coordinator

Oak Creek Corporation
12.2024 - Current

Legal Assistant

Law Offices of Jose Rolando Santiago, LLC
08.2022 - 05.2021

BBA - Management

Pontifical Catholic University of Puerto Rico

High School Diploma - undefined

Westside High School