Yvens Gala
Martin Main Line Honda
Upper Darby,PA
1
Language
3
years of professional experience
Detail-oriented technician with hands-on experience in automotive service operations, towing, and collision repair support. Skilled in diagnostic support, electrical systems, and technical troubleshooting. Known for clear communication, problem-solving, and maintaining safe, efficient workflows.
Work History
Service Technician Manager
1 Month- Coordinate daily service department activities to support efficient vehicle maintenance and repair operations.
- Monitor repair progress to ensure accurate completion of service work within expected timeframes.
- Communicate with service personnel to coordinate repair priorities, workflow, and customer service needs.
- Review vehicle service concerns and assist with determining appropriate maintenance or repair recommendations.
- Assist with resolving service-related issues to enhance customer satisfaction and operational efficiency.
Tow Truck Driver & Collision Repair Tech
3 Months- Operated a tow truck to transport disabled and damaged vehicles safely to the collision center or designated locations.
- Assessed vehicle conditions upon arrival to identify visible damage and determine appropriate handling requirements.
- Assisted with collision repair preparation and coordinated shop activities to streamline workflow.
- Supported movement, positioning, and organization of vehicles to optimize repair process efficiency.
- Communicated with customers and team members regarding vehicle pickup, transportation, and delivery.
Custodian
1 Year 7 Months- Inspected facilities regularly to pinpoint maintenance issues and implemented corrective actions to maintain operational standards.
- Developed cleaning schedules with team members to optimize workflow and limit disruptions to daily operations.
- Collaborated with team members to develop efficient cleaning schedules that minimized disruption to daily operations.
- Worked with team members to uphold safety protocols, contributing to a consistently safe work environment.
- Maintained building security by locking doors after hours and ensuring all entrances were securely closed.
Tow Truck Operator
11 Months- Operated a tow truck to transport vehicles, ensuring safety and efficiency during each operation.
- Maintained tow truck through regular inspections and maintenance, contributing to reliable service delivery.
- Collaborated with team members to ensure timely responses to emergency calls.
- Collaborated with team members to respond promptly to emergency calls, enhancing overall team effectiveness.
- Documented towing services provided for accurate record-keeping and customer service.
Education
Automotive Service Technology
- summa cum laude graduate
High School Diploma
Skills
Safety compliance
Scheduling management
Work order processing
Customer service
Mechanical tools
Team leadership
Automotive diagnostics
Vehicle troubleshooting assessment
Languages
Haitian Creole
Full Professional
Timeline
Service Technician Manager
Martin Main Line Honda
09.2026 - CurrentRead More
Tow Truck Driver & Collision Repair Tech
David’s Collision Center
06.2026 - 09.2026Read More
Custodian
SOS Group
11.2024 - 06.2026Read More
Tow Truck Operator
Sieples Towing
12.2023 - 11.2024Read More
Lincoln Technical Institute
Automotive Service Technology
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Upper Darby High School
High School Diploma
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