Yves Rijkard Alexis
Malden,MA
Summary
Versatile and results-driven professional with a commendable track record at Paul Revere Transportation and the US Army, excelling in safe driving and effective communication. Demonstrated expertise in troubleshooting and optimizing logistics, significantly enhancing operational efficiency. Recognized for outstanding customer service and problem-solving abilities, adept at ensuring passenger safety and satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bus Operator
Paul Revere Transportation
04.2022 - Current
- Maintained a clean and safe bus environment for the comfort of all passengers.
- Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
- Helped passengers stow and retrieve luggage, bags, wheelchairs and other items.
- Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
- Implemented conflict resolution strategies to maintain a positive atmosphere onboard the bus during challenging situations.
- Received commendations for exceptional customer service and professionalism during interactions with passengers.
- Informed passengers about route details, schedules, transfers, and fare policies as needed.
92A Automated Logistical Specialist
US Army
02.2019 - Current
- Improved supply chain efficiency by streamlining inventory management and implementing automated tracking systems.
- Boosted workplace safety standards by enforcing proper handling techniques for hazardous materials and ensuring compliance with all regulations.
- Played an instrumental role in the successful execution of large-scale projects by coordinating all necessary resources efficiently according to project timelines.
- Streamlined documentation processes, leading to improved data accuracy and more efficient record-keeping practices.
- Minimized storage costs by optimizing warehouse space utilization and implementing effective stock rotation procedures.
- Ensured accurate invoicing and financial reconciliation within logistics operations through meticulous record-keeping and verification of all related transactions.
Driver and Computer Technician
Interface Computer Educartion
09.2019 - 02.2022
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Linked computers to network and peripheral equipment.
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Diagnosed and repaired hardware malfunctions, ensuring optimal computer functionality.
- Enhanced system performance by conducting regular software and hardware updates.
- Installed necessary software programs to meet specific user needs and enhance workflow capabilities within departments.
- Resolved technical issues for clients through remote support, increasing customer satisfaction.
Education
Associate of Science - Cyber Security
Bunker Hill Community College
Charlestown, MA05-2026
Skills
- Wheelchair support
- Traffic laws compliance
- Effective communication skills
- Safe driving skills
- Troubleshooting skills
- Airport operations
- Bus inspections
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- DOT Medical Examiner's Certificate - Federal Motor Carrier Safety Administration.
- Alcohol & Drug Clearinghouse Registration – Federal Motor Carrier Safety Administration.
- Wheelchair Securement and Mobility Aid Securement Training – National Highway Traffic Safety Administration or certified training providers.
- High Road CDL Training Program Certificate – TruckingTruth.com or similar online platform.
- Commercial Driver's License (CDL) - MA Department of Motor Vehicles.
- Autodesk Certified Professional (ACP)
- Cisco Certified Network Associate (CCNA) (In Porcess)
Languages
French
Native or Bilingual
Creole
Native or Bilingual
English
Full Professional
Spanish
Elementary
Timeline
Bus Operator
Paul Revere Transportation
04.2022 - Current
Driver and Computer Technician
Interface Computer Educartion
09.2019 - 02.2022
92A Automated Logistical Specialist
US Army
02.2019 - Current
- DOT Medical Examiner's Certificate - Federal Motor Carrier Safety Administration.
- Alcohol & Drug Clearinghouse Registration – Federal Motor Carrier Safety Administration.
- Wheelchair Securement and Mobility Aid Securement Training – National Highway Traffic Safety Administration or certified training providers.
- High Road CDL Training Program Certificate – TruckingTruth.com or similar online platform.
- Commercial Driver's License (CDL) - MA Department of Motor Vehicles.
- Autodesk Certified Professional (ACP)
- Cisco Certified Network Associate (CCNA) (In Porcess)
Associate of Science - Cyber Security
Bunker Hill Community College
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