Qualification Summary Excellent interpersonal, organizational and leadership skills. Self-directed and team-oriented professional with the ability to establish and maintain effective working relationships with individuals at all levels. Offering proven team building and program oversight abilities developed over 28 year career. Well-organized, proactive and tactful in working with individuals of all backgrounds. Results-driven professional highly experienced in accentuated environments. Natural leader and operational problem-solver successful at maintaining and optimizing program operations. Effectively leverage interpersonal communication skills to develop long-lasting relationships.
Hi, I’m
Yvette Attaway
Summary
Overview
37
years of professional experience
Work History
Cuyahoga Department of Jobs & Family Services ContractorCleveland, OH
Daycare Owner/Operator
01.1996 - Current
Job overview
- Provide childcare services to children 0-13 years of age.
- Manage daily operations and accounts receivable/payable.
- Responsible for staff meetings, trainings and workshops.
- Complete and sustained the required documentations according to state and local regulations.
- Implemented creative and educational curriculum to promote expression and individuality with varying daily activities.
- Observed daycare activities to assess quality and provided feedback to staff to improve service.
- Recorded children's growth, behavior and development, monitoring any changes to discuss with parents or guardians.
United States PostalCleveland, OH
Mail Handler/Clerk Processor/Maintenance Team Member
05.1986 - 08.2015
Job overview
- Unloaded mail from trucks, sorted and processed mail in post office.
- Sorted incoming or outgoing mail into mail racks and/or sacks
- Placed mail into appropriate PO boxes.
- Operated mail processing equipment and manually sorted mail.
- Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted.
- Assessed cleaning product availability and ordered stock to maintain inventory.
- Maintained compliance with internal and regulatory safety standards, including OSHA.
- Followed correct procedures for handling, transporting and disposing of new and recycled materials.
Keen Imaging
Medical Records
01.1994 - 01.1996
Job overview
- Supervised staff at three different sites.
- Compiled and maintained medical records of patients of delivery system.
- Provided support and exceptional customer services clients.
- Compiled and maintained medical records of patients of delivery system to document patient condition and treatment.
- Reviewed medical records for completion, to abstract and coded clinical data using the standard classification systems.
- Followed-up with insurance companies and individuals to resolve discrepancies.
- Pulled patient charts for upcoming appointments.
- Consistently served as liaison between collecting agencies and medical facilities, developing professional relationships through quick problem resolution and response to questions.
- Observed confidentiality and safeguarded all patient-related information.
Education
Southern New Hampshire University
Bachelor of Science from Psychology
2020
University Overview
Cuyahoga Community College
Associate of Liberal Arts
2009
University Overview
Medical Assisting
from National Education Center
1992
University Overview
Diploma
Skills
- Clients
- Customer services
- Delivery
- Meetings
- Workshops
- Relationship building
- Flexible
- Working collaboratively
- Communication
Timeline
Daycare Owner/Operator
Cuyahoga Department of Jobs & Family Services Contractor
01.1996 - Current
Medical Records
Keen Imaging
01.1994 - 01.1996
Mail Handler/Clerk Processor/Maintenance Team Member
United States Postal
05.1986 - 08.2015
Southern New Hampshire University
Bachelor of Science from Psychology
Cuyahoga Community College
Associate of Liberal Arts
Medical Assisting
from National Education Center
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