
Accomplished professional with extensive experience at Washington Metropolitan Area Transit Authority, Metro, adept in Rule Enforcement and Conflict Resolution. Excelled in enhancing customer experience and safety, significantly minimizing delays through strategic planning. Proven leadership in supervising security operations at Hawk One Security, ensuring asset protection and officer discipline. Demonstrates exceptional time management and communication skills.
• Managed station functions to assure the safety of customers and company employees.
• Opened and closed the station as well as performing routine station functions and services.
• Prepared reports for emergency and non- emergency situations.
• Maintained communication with ROCC providing assistance with incident involving police or fire.
• Maintained critical thinking to assure that services with minimum impact continued with little to no interruption.
• Supervised and facilitated control of seventy five officers at various site locations implementing security protocols for the safe keeping of company related assets and equipment.
• Performed field work, monitoring officers locations and worksite assignments.
•Maintenance discipline, record keeping attendance and schedules for all officers assigned to shift.
Ethics Biennial Training
Certification Code: HOSOCBI
03/219/24-12/31/27
Safety Management Systems
Certification Code: SSMSACERT
02/14/24-02/13/26
APX 8000 Portable Radio Training
Certification Code: OPRSCOMAPX8K-20230718CBT
01/30/24
TVOLM TEST-Train Operator
Class Certification Code: OPTOTVOIM-20210416CBT
01/29/24
MOR TEST-Train Operator
Class Certification Code: OPTOMOR-20231207CBT
01/29/24
Train Operator Lifeline Test 2
Class Certification Code: OPRROTOLT2-20230227CBT
01/11/24
RWP Level 2
Certification Code: RWP L/2
10/31/23-10/30/24