Yvette Buckner
Antelope,CA
Summary
Demonstrated success in cultivating and deepening participant and provider relationships. Attentive to program requirements and dedicated to helping with integration and compliance. Well-organized with good problem-solving and critical thinking abilities. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised or supervised.
Overview
2
2
years of professional experience
Work History
Outreach Counselor
Sane
Sacramento, CA
09.2023 - Current
- Identified needs of customers promptly and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Assisted with customer requests and answered questions to improve satisfaction.
- Completed day-to-day duties accurately and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
Peer W/Lived Experience
Sacramento Steps Forward
Sacramento, CA
06.2023 - Current
- Used role-playing, lectures, and simulations to present information in variety of instructional techniques and formats to be more client centered.
- Designed trainings and provided training follow-up to incorporate feedback into future modules for more trauma informed and client centered basis.
- Created and offered additional materials to enhance training.
- Implemented and facilitated successful training programs to increase employee engagement when helping the unhoused population.
- Planned and completed group projects, working smoothly with others.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our services.
Mental Health Worker
Turning Tides
Wilton, CA
11.2022 - 06.2023
- Identified potential warning signs of suicide risk among patients who are at high risk for self-harm.
- Monitored, evaluated and recorded client progress with respect to treatment goals.
- Guided clients in developing skills or strategies for dealing with problems.
- Adhered to HIPAA confidentiality requirements by safeguarding files.
- Responded to crisis situations when severe mental health and behavioral issues arose.
Custodian
CBS Martin
Elk Grove,, California
11.2021 - 04.2023
- Stocking restrooms with necessary paper products such as toilet paper and paper towels; replenishing soap dispensers when needed.
- Cleaning windows, mirrors, walls, and ceilings; dusting furniture and wiping down surfaces.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Dusted furniture, machines or equipment.
- Cleaned building floors by sweeping, mopping or vacuuming.
Peer Mentor Volunteer
Consumer Self Help
Sacramento, CA
05.2022 - 07.2022
- Utilized de-escalation techniques aligned with trauma-informed care to drive intervention strategy for participants in crisis.
- Participated in conflict resolution and problem-solving to support healthy coping skills.
- Shared personal stories and experiences to provide hope, advocacy and one-on-one support to peers.
Education
RADT
CCAPP Academy
Sacramento, CA09-2023
Mental Health Peer Specialist
Wise University
Sacramento, CA08-2022
Business
Solano Community College
Vallejo, CA01-2012
High School Diploma -
College Park High School
06-1986
Skills
- Emotional and Social Support
- Crisis Intervention
- Documenting Individual Progress
- Client Monitoring
- Client Confidentiality
- One-On-One Support
- First Aid and Safety
- Facility Maintenance
Personal Growth
- From 2015 to 2021
Took time to work on myself and further my education
References
References available upon request.
Timeline
Outreach Counselor
Sane
09.2023 - Current
Peer W/Lived Experience
Sacramento Steps Forward
06.2023 - Current
Mental Health Worker
Turning Tides
11.2022 - 06.2023
Peer Mentor Volunteer
Consumer Self Help
05.2022 - 07.2022
Custodian
CBS Martin
11.2021 - 04.2023
RADT
CCAPP Academy
Mental Health Peer Specialist
Wise University
Business
Solano Community College
High School Diploma -
College Park High School
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