Yvette Diaz
Whittier,CA
Summary
A committed worker eager to leverage exceptional communication and interpersonal skills in a professional setting. Possesses experience in data entry and time sensitive material. Capable of quickly memorizing patient data/information, product details and fostering strong customer relationships. Works great under pressure. Multitasks to get work done in a timely matter yet with ensured detail. Fast learner, adapts well in new environments, and works great independently and as a team.
Overview
8
8
years of professional experience
Work History
Radiology Clerk/Data Entry Clerk
Advanced TeleRadiology
Chino, California
02.2024 - Current
- Upload and organize urgent radiology reports into different hospital systems.
- Prioritize imaging studies so doctors can review the most critical ones first.Check patient records to make sure all medical documentation is accurate.
- Answer and manage multiple phone lines, helping medical staff with information or transferring calls as needed.
- Contact hospitals and medical teams to share important test results based on doctor instructions.
- Call hospitals to retrieve radiology reports when needed.
- Help schedule daily tasks and appointments for radiologists.
- Support radiologists and medical staff by taking messages and directing calls to the right person.
- Access and organize recent and past patient images and reports from different hospital databases.
- Attach incoming faxes to the correct patient files and study cases.
- Use different software programs to manage records and troubleshoot technical issues with IT when necessary.
- Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
- Reviewed diagnostic image quality and filed diagnostic images in appropriate patient records.
Office Assistant
Kenry Enterprises
City of Industry, California
04.2019 - 03.2022
- Coordinated travel arrangements for office personnel.
- Processed invoices, including bill loading and dividing bills by purchase orders (PO).
- Entered shipment details, including item style, direction of shipment, and company receiving.
- Managed inventory for warehouse and office supplies, ensuring accurate stock levels.
- Fulfilled Amazon orders, processed customer requests, and prepared packages for shipment.
- Answered and made phone calls to coordinate shipments, orders, and general inquiries.Utilized Microsoft Excel and Outlook for record-keeping and communication.
- Typed, formatted and edited correspondence and other documents.
- Conducted data entry tasks with a high level of accuracy and efficiency.
Inventory Checker
Nova Freight
Carson, CA
01.2017 - 04.2019
- Led physical counts and reconciled discrepancies to maintain accurate inventory records.
- Identified and resolved inventory problems, including damaged or lost items.
- Prepared orders and counted boxes to confirm order is correct.
- Wrapped pallets and boxes ready for shipment.
- Helped clients make new orders.
- Inspected and recorded incoming and outgoing orders for count, damage and dates.
- Kept track of inventory and made sure inventory was accurate.
- Labeled all inventory and organized all orders based off order number.
- Kept track of all inventory coming in and out.
Education
High School Diploma -
Bell Gardens High School
Bell Gardens, CA06-2016
Skills
- Record Management - Proficiency in organizing and maintaining patient records, whether in paper form or through electronic health records (EHR) This includes knowing how to classify, store, and retrieve files as needed
- Multi-tasking - Managing multiple tasks simultaneously, such as answering phones, filing, and assisting patients
- Data Entry - Accurately entering patient data into records, including medical history, test results, diagnoses, and treatments Attention to detail is crucial to prevent errors
- Customer Service - Providing compassionate and helpful service to patients, addressing their concerns, and ensuring a positive experience
- Confidentiality/HIPPA - Protecting patient privacy and maintaining confidentiality in accordance with HIPAA regulations
- Attention to Detail - Ensuring accuracy in patient data entry, billing, and insurance claims
- Organizational Skills - Efficiently managing patient records, scheduling appointments, and keeping track of administrative tasks
- Database Software (eg, Microsoft Access, Google Sheets) - Organizing and managing large volumes of data in relational databases
- Querying databases to retrieve, filter, and manipulate data
- Creating reports and managing data backups
- Time Management - Prioritizing tasks effectively and ensuring that important tasks are completed on time Breaking down large tasks into smaller, manageable steps can help reduce the feeling of being overwhelmed
- Teamwork and Collaboration - Working well with doctors, nurses, and other healthcare professionals to ensure smooth patient care and office operations
- Communication Skills - Ability to communicate effectively with patients, doctors, and other healthcare professionals This includes both verbal and written communication
Timeline
Radiology Clerk/Data Entry Clerk
Advanced TeleRadiology
02.2024 - Current
Office Assistant
Kenry Enterprises
04.2019 - 03.2022
Inventory Checker
Nova Freight
01.2017 - 04.2019
High School Diploma -
Bell Gardens High School