Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Yvette Elunge

Odenton,MD

Summary

Mission-focused Scrum Master with extensive experience coaching and mentoring highly skilled teams.

Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, Skilled at overseeing complex, high-value technical projects with excellent planning competencies.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Scrum Master

Pan Foundation
Washington , DC
02.2017 - Current
  • Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.
  • Researched emerging technologies and current trends to stay knowledgeable in methods that could benefit Scrum team.
  • Anticipated impediments to team delivery involving cultural barriers and logistical challenges.
  • Worked effectively with multiple Scrum teams both internally and off-shore.
  • Planned Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity.
  • Managed product backlog and supported Scrum framework for monthly sprint releases.
  • Collaborated with product owners, team members, technologists and other scrum masters to define solutions and drive progress.
  • Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.
  • Built and utilized reporting systems to keep customers and management in loop with latest information.
  • Collaborated with project owners and team members to set ambitious but achievable goals.
  • Gathered requirements, defined scopes, allocated resources and established schedules meeting or exceeding project demands.
  • Communicated with team members to keep project on schedule.
  • Closely collaborated with project members to identify and quickly address problems.

Health Informatics Analyst

Caremetx
Bethesda, MD
01.2012 - 01.2017
  • Collaborated closely with physicians and nursing staff to improve quality of patient records documentation.
  • Recruited and hired top-performing individuals bringing undeniable experience and wealth of skills to organization.
  • Participated in committees to discuss electronic health records and methods to improve overall workflows.
  • Conducted education and training activities for physicians, nursing staff and administrative personnel.
  • Implemented new coding and billing procedures that helped alleviate number of denied claims from insurance carriers.
  • Utilized data regarding industry trends to shape solutions and approaches.
  • Increased customer satisfaction by resolving [Product or Service] issues.

Program Representative

WRNMMC
Washington, DC
06.2005 - 11.2011
  • Provided backup assistance to office personnel.
  • Reviewed and tracked reports, documents and applications.
  • Coordinated communications between management, staff and customers.
  • Interpreted and enforced [Type] and [Type] policies.
  • Answered as many as [Number] telephone and electronic inquiries per day.

Education

Master of Science - Health Administration Informatics

UMUC
LARGO, MD 20774
12.2014

Bachelor of Science - Healthcare Administration

Washington Adventist University
Takoma Park, MD
07.2012

Skills

  • Customer interaction
  • MS Office
  • Multitasking Abilities
  • Organization and Time Management
  • Data Entry
  • Attention to Detail

Certification

Certified Scrum Mater

Languages

French

Timeline

Scrum Master

Pan Foundation
02.2017 - Current

Health Informatics Analyst

Caremetx
01.2012 - 01.2017

Program Representative

WRNMMC
06.2005 - 11.2011

Master of Science - Health Administration Informatics

UMUC

Bachelor of Science - Healthcare Administration

Washington Adventist University

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Yvette Elunge